Front Office Coordinator for Urology Practice

2 weeks ago


San Antonio, Texas, United States Urology San Antonio Full time
Join Our Team at Urology San Antonio
A rewarding workplace awaits you.
Career Opportunities at Urology San Antonio
We are constantly updating our job openings as they arise.
Urology San Antonio comprises a dedicated team of over 200 professionals focused on enhancing urological health and overall wellness.

With a network of more than 30 healthcare providers across multiple locations, we offer the most comprehensive and accessible care in South Texas.

Position Overview
We are seeking a skilled Medical Front Office Assistant to join our dynamic Urology practice. As a vital member of our front desk team, you will be the first point of contact for our patients, ensuring they receive the highest standards of courtesy, respect, and customer service.
Key Responsibilities
  • Manage and route incoming phone calls
  • Gather and confirm patient demographics, insurance details, and other pertinent information
  • Process co-payments and outstanding balances on patient accounts
  • Maintain professionalism while delivering exceptional patient service
  • Accurately record all patient inquiries and information
Qualifications
  • Preferred 2-3 years of experience in a medical office setting
  • Strong attention to detail
  • Proficient in creative problem-solving
  • Ability to empathize with patients requiring care


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