Employee Benefits Specialist

2 weeks ago

Dallas, Texas, United States LALA U.S., Inc Full time

Job Overview:

The Employee Benefits Specialist is accountable for the management and communication of the benefits offerings at LALA U.S., Inc. This role involves recommending enhancements and modifications to employee benefit programs by assessing employee preferences, financial implications, legal standards, and market competitiveness. The Specialist will support employees with benefits enrollment and address inquiries and concerns to foster a positive employee experience. Additionally, this position will assist in monitoring and ensuring compliance with all relevant laws and regulations.

Key Duties:

1. Oversee the administration of various employee benefits programs, including group Medical, Dental & Vision, Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Life, Accident & Disability Insurance, 401(k), COBRA, Leave of Absence (LOA), and other wellness initiatives.

2. Create effective communication strategies for the seamless implementation of benefits plans and updates to policies and procedures. Develop benefit guides and informational materials, ensuring they are effectively distributed to promote the Company’s benefits offerings.

3. Provide assistance to employees in obtaining information and understanding the company’s benefits. Aid employees in resolving disputes with benefits vendors and service providers, ensuring high-quality customer service is delivered within expected timelines.

4. Generate and maintain necessary reports for regular updates and for billing and allocation purposes. Ensure timely processing of benefits invoices and maintain accurate employee records and plan information within the HRIS system. Review reports for accuracy and reconciliation.

5. Collaborate with outsourced benefit administrators to resolve data-related issues concerning the management of all benefit plans.

6. Ensure that assigned plans comply fully with benefit regulations and company policies. Maintain adherence to required reporting and audit obligations.

7. Work within the HRIS and coordinate with the Payroll team to guarantee that employee deductions, benefit modifications, and elections are accurate, and verify deduction reports to ensure timely payments to all service providers.

Additional Responsibilities:

As a member of the Compensation & Benefits team, assist in preparing necessary reports and analyses related to Payroll, Incentives, and Compensation.

Team Management & Leadership:

This is an individual contributor role. Establish partnerships with the Company’s Accounting department for bill payments and with the Central Services Group for Payroll reporting.

Vendor Management:

Engage with various benefits vendors and service providers, such as BCBS, Vanguard, Absence Management Group, and Payroll Service providers, to ensure smooth daily operations. Collaborate with Lockton to enhance partnership effectiveness.

Skills/Competencies & Experience:

Functional Skills:

In-depth knowledge of employee benefits programs, policies, practices, and applicable regulations.

Experience in vendor management and program implementation.

Familiarity with data transmission processes (electronic data interchange - EDI).

Aptitude for identifying and resolving enrollment, eligibility, and payroll issues through the HRIS system and EDI utilities.

Organizational Skills:

Exceptional organizational and time management abilities, capable of managing multiple tasks and meeting deadlines. Must demonstrate diligence in follow-up and task completion.

Communication Skills:

Requires effective communication with internal and external stakeholders to provide explanations and information on complex benefits concepts. High proficiency in both written and verbal communication is essential.

Numeric/Analytical Skills:

Ability to conduct analyses that often require combining reports from multiple sources and problem-solving to find solutions. Proficient in researching and analyzing data and reconciling information across platforms.

Computer Skills:

Proficiency in Microsoft Office and the ability to quickly adapt to various internal and external digital platforms. A high level of proficiency in Microsoft Excel is critical.

Qualifications:

· Preferred graduate degree or associate's degree.

· Minimum of 5-6 years of relevant experience in managing group benefits programs, including Health & Welfare, Retirement, FMLA, LOA, and other wellness-related initiatives. Experience in Health & Welfare is essential.

· 1-2 years of experience in Payroll or HRIS is considered an additional asset.

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