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Member Services Representative
2 months ago
As a Member Services Representative at Taymax Group, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests. Your primary goal will be to create a positive member experience by providing a superior level of service.
Essential Duties and Responsibilities- Provide exceptional customer service to members, prospective members, and guests.
- Handle all front desk related activities, including answering phones, checking members into the system, and assisting with membership sales.
- Facilitate updates to member accounts and respond to member questions and concerns in a timely and professional manner.
- Maintain the neatness and cleanliness of the club, including completing daily assigned tasks and helping with priority cleaning projects.
- Must be 18 years of age or older.
- High School diploma/GED equivalent required.
- Customer service background preferred.
- Basic computer proficiency.
- Punctuality and reliability are a must.
- Ability to work independently as well as part of a team.
- A positive, upbeat attitude and a passion for fitness and health.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
Taymax Group is an equal opportunity employer and welcomes talent from all backgrounds and perspectives. We strive to foster an inclusive and diverse environment where we all work toward our common goal of enhancing people's lives by providing a high-quality fitness experience.
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