Member Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized sales floor.
Key Responsibilities- Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner.
- Maintain a clean and organized sales floor, ensuring that merchandise is properly stocked and displayed.
- Process member transactions, including sales, returns, and exchanges, in accordance with company policies and procedures.
- Assist members with locating merchandise, answering questions, and providing product information.
- Work collaboratively with other team members to achieve sales goals and maintain a positive store environment.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a variety of shifts, including mornings, afternoons, and weekends.
- Strong communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
- Competitive hourly wage.
- Opportunities for advancement and professional growth.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- 401(k) retirement plan with company match.
- Employee discounts on merchandise and services.
At Sam's Club, we are committed to providing our members with an exceptional shopping experience. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.
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