Member Service Representative

4 weeks ago


San Angelo, Texas, United States Walmart Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized sales floor.

Key Responsibilities
  • Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized sales floor, ensuring that merchandise is properly stocked and displayed.
  • Process member transactions, including sales, returns, and exchanges, in accordance with company policies and procedures.
  • Assist members with locating merchandise, answering questions, and providing product information.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store environment.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) retirement plan with company match.
  • Employee discounts on merchandise and services.

At Sam's Club, we are committed to providing our members with an exceptional shopping experience. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.



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