Office Support Specialist
2 weeks ago
The Office Support Specialist plays a crucial role in managing communications, handling messages, and directing them to the appropriate personnel. This position involves preparing documentation, coordinating transportation, maintaining filing systems, and providing assistance to the Office Manager. At Chrysalis, we are dedicated to empowering individuals to achieve greater independence by embodying our core values: Respect, Safety, Fun, Mentoring, and Accountability.
Key Responsibilities:
- Exhibit sound judgment and effectively manage crisis situations.
- Demonstrate punctuality and consistent attendance to ensure reliable support for those we serve.
- Maintain alertness and effective communication with colleagues and individuals.
- Resolve issues independently without supervision.
- Possess strong writing abilities to convey information clearly on various topics.
- Utilize filing and organizational skills efficiently.
- Employ computer proficiency and mathematical skills as needed.
- Engage positively with a diverse range of medical, professional, and state personnel.
- Adapt to a flexible schedule to meet office demands.
- Perform additional tasks as assigned by management.
Qualifications:
- Must be at least 18 years of age.
- Successfully pass a criminal background check and comply with state regulations.
- Pass required drug screening tests.
- Demonstrate proficiency in speaking, reading, and writing in English.
Education and Experience:
- High school diploma or GED is required.
Training and Certifications:
- Complete all initial and ongoing training within designated timeframes.
- Attend annual CPR, First Aid, and OSHA training.
- Maintain SOAR certification.
- Acquire and keep current Food Handler's Permit and T.B. Test (specific to Utah employees).
- MEDS certification (specific to Nevada employees).
Essential Skills and Abilities:
- Demonstrate excellent public relations skills when interacting with families.
- Communicate effectively with medical, professional, and state representatives.
- Exhibit sound judgment and crisis management capabilities.
- Maintain professionalism and composure under pressure while working with individuals and colleagues.
- Foster a service-oriented mindset.
The physical demands and work environment characteristics described are representative of those encountered while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Physical demands include sitting, talking, hearing, using hands for various tasks, reaching, bending, and occasionally lifting up to 15 pounds.
The work environment is typically indoors with moderate temperatures and minimal noise levels. Employees may encounter various situations, including interactions with individuals exhibiting challenging behaviors.
This position description serves as a guideline for job expectations and the employee's ability to fulfill the role. Chrysalis reserves the right to modify this job description and assign additional tasks as deemed necessary.
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