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Office Support Specialist

2 months ago

Salt Lake, Utah, United States Chrysalis Full time
Job Overview

The Office Support Specialist plays a crucial role in managing communication and administrative tasks within the organization. This position involves answering phone calls, relaying messages, and providing essential support to the Office Manager. At Chrysalis, we are dedicated to empowering individuals to achieve greater independence through our core values: Respect, Safety, Fun, Mentoring, and Accountability.


Key Responsibilities:
  • Exercise sound judgment and effectively manage crisis situations.
  • Maintain punctuality and consistent attendance to ensure reliable support for individuals served.
  • Remain alert and responsive, facilitating effective communication with colleagues and clients.
  • Demonstrate the ability to resolve issues independently.
  • Exhibit strong writing skills and articulate thoughts clearly on various topics.
  • Perform filing tasks with accuracy and efficiency.
  • Utilize computer and mathematical skills for administrative functions.
  • Engage positively with medical, professional, and state personnel.
  • Adapt to a flexible schedule to meet the office's needs.
  • Complete additional tasks as assigned by management.

Qualifications:
  • Must be at least 18 years of age.
  • Successfully pass a criminal background check and comply with state regulations.
  • Pass required drug screening tests.
  • Proficient in speaking, reading, and writing in English.

Education and Experience:
  • High school diploma or GED is required.

Training and Certifications:
  • Complete all initial and ongoing training within specified timeframes.
  • Annually complete CPR, First Aid, and OSHA training.
  • Maintain SOAR certification as required.
  • Obtain and keep current Food Handler's Permit and T.B. Test (specific to Utah employees).
  • Complete MEDS training (specific to Nevada employees).

Essential Skills and Abilities:
  • Demonstrate excellent public relations skills when interacting with families.
  • Communicate effectively with medical, professional, and state representatives.
  • Exhibit good judgment and crisis management abilities.
  • Possess strong interpersonal skills to maintain professionalism under pressure.
  • Show a commitment to service-oriented attitudes.

The physical demands of this role include sitting, talking, hearing, and using hands for various tasks. Occasionally, the position may require walking, standing, and lifting up to 15 pounds. The work environment is typically indoors with moderate temperatures and minimal noise levels. Employees may encounter diverse situations, including interactions with individuals in various states of distress.


This job description serves as a guideline for expectations and does not constitute a contract of employment. Chrysalis reserves the right to modify this description and assign additional tasks as necessary.