Client Engagement Specialist
2 weeks ago
Job Title:
Client Engagement Specialist
InVeris Training Solutions stands at the forefront of integrated live fire and virtual training solutions tailored for military forces, law enforcement agencies, and commercial shooting ranges.
Our team members are dedicated, engaged, and passionate about the impactful work we do in Service to Safety.
We offer a unique blend of opportunities within our organization, and we invite you to join our expanding team.
Job DesignationThe Client Engagement Specialist will collaborate with clients to enhance the value derived from InVeris products.
This role involves understanding clients' core challenges and providing actionable solutions to optimize their experience with our offerings.
The ideal candidate will foster strong, long-lasting relationships with key users and stakeholders.Utilizing customer insights, they will continuously refine our onboarding processes and user retention strategies, sharing best practices with Service Sales Managers, Customer Support, and Engineering teams.
Job Core ResponsibilitiesAct as an advocate for the organization. Guide clients on how InVeris can best fulfill their requirements through service agreements or product enhancements.
Facilitate the onboarding of new clients. Educate them on the effective use and maintenance of our products to ensure success with their ranges.
Address initial client challenges during the onboarding phase, serving as the primary contact post-installation.
Promote upselling and cross-selling by helping clients achieve their objectives while keeping them informed about new products and services.
Build and maintain relationships between clients, customer support, and engineering teams. Serve as the communication bridge to relay client feedback to the company.Collaborate with Service Technicians to identify necessary maintenance parts, place orders for replacements and spare parts, and monitor parts availability in conjunction with service visits.
Provide in-house support to field service technicians to enhance their ability to serve clients effectively.Job Specifications
Experience
Customer-Centric Mindset
Proficient in PC-based word processing, spreadsheets, databases, and report generation.
Exceptional customer relations and communication skills
Technical Proficiency
Empathy and Active Listening Skills
Teaching and Mentoring
Detail-oriented, goal-driven individual capable of thriving in a fast-paced, adaptable work environment with minimal supervision, actively seeking solutions.
Strong written and verbal communication skillsSelf-motivated with a drive to achieve departmental goals
Highly organized with the ability to multitask
Education
Minimum of 2 years of experience with Live Fire range products
At least 5 years of experience in Customer Service
Associate's degree or equivalent
Company Website
This position requires access to information governed by the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee.
InVeris Training Solutions is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation.
Associates or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)#J-18808-Ljbffr
-
Client Engagement Specialist
2 weeks ago
Suwanee, Georgia, United States Jwhite Full timeClient Engagement Specialist - Jwhite AgencyAre you passionate about making a difference in people's lives? Look no further!At Jwhite Agency, we are dedicated to building a dynamic and hardworking team.Our mission is to assist individuals in navigating the uncertainties of everyday life, recover from unforeseen events, and achieve their aspirations.We are on...
-
Client Support Specialist
1 week ago
Suwanee, Georgia, United States Aaron Plumbing INC Full timeJob OverviewBenefits:Performance-based bonusesCareer advancement opportunitiesComprehensive training and developmentAaron Plumbing INC is seeking a part-time Customer Service Representative to manage appointment scheduling and provide essential office support. If you are a friendly, organized individual who thrives in a supportive and positive atmosphere...
-
Client Support Specialist
1 week ago
Suwanee, Georgia, United States Aaron Plumbing INC Full timeJob OverviewBenefits:Performance-based bonusesOpportunities for career growthComprehensive training and development programsAaron Plumbing INC is seeking a part-time Customer Service Representative to assist with appointment scheduling and provide essential office support. Are you a friendly and organized individual? Would you thrive in a positive and...
-
Client Support Liaison
3 days ago
Suwanee, Georgia, United States Jet Management Executives Full timeAbout Jet Management ExecutivesWe are a dynamic and innovative company that delivers exceptional client experiences through our cutting-edge products and solutions. Our mission is to empower businesses to build, operate, and grow their brand by providing strategic and consistent messaging to all audiences.Job SummaryWe are seeking a highly motivated and...
-
Client Relationship Coordinator
2 weeks ago
Suwanee, Georgia, United States Sourced. Full timeJob OverviewPosition Title: Client Service SpecialistWhat We SeekAn outstanding opportunity exists within a premier financial advisory firm for a dedicated Client Service Specialist.In the role of Client Service Specialist, you will deliver exceptional client support, address non-advisory inquiries, resolve challenges, and play a vital role in the firm's...
-
Client Success Coordinator
1 week ago
Suwanee, Georgia, United States brightfirellc Full timeJob OverviewSalary: CompetitiveABOUT BRIGHTFIREBrightFire is a premier digital marketing service provider dedicated to serving insurance agencies across the United States. Our mission is to deliver exceptional customer service and effective solutions that yield measurable results. We specialize in creating agency websites, managing social media, overseeing...
-
Client Success Advocate
1 week ago
Suwanee, Georgia, United States brightfirellc Full timeJob OverviewSalary: CompetitiveABOUT BRIGHTFIREBrightFire is a premier digital marketing service provider for insurance agencies across the United States. Our mission is to deliver exceptional customer service and effective solutions that yield measurable results. We specialize in creating agency websites, managing social media, overseeing reviews and...
-
Tax Compliance Specialist
2 weeks ago
Suwanee, Georgia, United States NorthPoint Search Group Inc Full timeNorthPoint Search Group Inc is looking for talented individuals to fill the role of Tax Compliance Specialist within our esteemed organization.Key Responsibilities:Conduct tax compliance reviews across various sectors, with a focus on manufacturing and distribution.Engage in comprehensive technical accounting analysis on diverse tax-related subjects.Deliver...
-
Healthcare Support Specialist
2 weeks ago
Suwanee, Georgia, United States Prestige Staffing Healthcare Jobs - Clinical & Allied Health Full timeJob OverviewJobID: 46091Leading Healthcare Organization in John's Creek is seeking a Healthcare Support SpecialistPrestige Staffing has been engaged by a prominent client to identify a qualified Healthcare Support Specialist to fill a temporary role. Compensation for this position ranges from $20 to $21 per hour, depending on experience.Key...
-
Cybersecurity Risk Specialist
2 weeks ago
Suwanee, Georgia, United States QTS Realty Trust , Inc. Full timeDiscover the exceptional opportunities at QTS Realty Trust, Inc. The Cybersecurity Risk Specialist will play a vital role within the Information Security Office (ISO), contributing to the design, support, and implementation of cybersecurity solutions and services through a risk-oriented methodology. This position involves collaborating closely with various...
-
Client Support Liaison
3 days ago
Suwanee, Georgia, United States Jet Management Executives Full timeJob OverviewAt Jet Management Executives, we are seeking a highly motivated and customer-focused individual to join our team as a Client Support Representative. This role is ideal for someone who is passionate about delivering exceptional customer experiences and is eager to grow their career in a dynamic and innovative company.Key Responsibilities:Engage...
-
Sales Associate for Customer Engagement
2 weeks ago
Suwanee, Georgia, United States Watsco Full timeJob OverviewObjective:To facilitate the processing of sales orders while delivering exceptional customer service. Aims to enhance revenue and profitability through effective communication with clients and branch leadership. Must possess or acquire comprehensive knowledge of all products and services provided by the organization and demonstrate the ability to...
-
Client Success Advocate
1 week ago
Suwanee, Georgia, United States brightfirellc Full timeJob OverviewSalary: CompetitiveABOUT BRIGHTFIREBrightFire is a premier digital marketing provider catering to insurance agencies across the United States. Our mission is to deliver exceptional customer service and effective solutions that yield tangible results. We specialize in creating agency websites, managing social media, overseeing reviews and...
-
Billing and Collections Specialist
2 weeks ago
Suwanee, Georgia, United States Maxxis International - USA Full timePosition OverviewSalary: $50-60kMaxxis International USA, a prominent player in the high-performance tire sector, is seeking a dedicated Mid-level Accounts Receivable Specialist to join our Finance Department. This role is based in Suwanee, GA, and is ideal for individuals with strong analytical skills who enjoy problem-solving and thrive in a collaborative...
-
Cybersecurity Compliance Specialist
2 weeks ago
Suwanee, Georgia, United States Quality Technology Services, LLC Full timeDiscover the unique opportunities at Quality Technology Services, LLC, where your career can flourish.The Cybersecurity Compliance Specialist will play a vital role within the Information Security Office (ISO), contributing to the design, support, and implementation of cybersecurity solutions and services through a risk-oriented approach. This position will...
-
Canine Behavior Specialist
2 weeks ago
Suwanee, Georgia, United States PetSuites Full timeThe Canine Behavior Specialist plays a crucial role within PetSuites, reporting directly to the General Manager. Our mission is to ensure that "Pet Lovers Delight Pet Lovers," and we embody this through our values of being Playful, Passionate, Personal, and Professional. The ideal candidate will embrace this culture, demonstrating teamwork, self-motivation,...
-
Bicycle Marketing Specialist
2 weeks ago
Suwanee, Georgia, United States Maxxis Full timeBicycle Marketing Specialist Maxxis International, a leading division of a global tire manufacturer, is seeking a passionate Bicycle Marketing Specialist for our CST brand. This role is perfect for an individual who is enthusiastic about cycling and possesses exceptional communication skills, both verbal and written. A solid understanding of digital and...
-
Bicycle Marketing Specialist
2 weeks ago
Suwanee, Georgia, United States Maxxis Full timeBicycle Marketing Specialist Maxxis International, a prominent division of a leading tire manufacturer, is seeking a dedicated Bicycle Marketing Specialist for our CST brand. This role is ideal for individuals passionate about cycling and equipped with exceptional communication skills, a robust understanding of digital and social media marketing, and a...
-
Sales Specialist for Medical Supplies
1 week ago
Suwanee, Georgia, United States UroStat Healthcare Full timeJob OverviewWe are looking for a dedicated Sales Specialist to promote our range of medical disposable supplies, including products for urology, ostomy care, incontinence, and diabetes management. This role involves engaging with healthcare professionals such as physicians, nurses, and case managers to provide essential information and support.Key...
-
Human Resources Specialist
2 weeks ago
Suwanee, Georgia, United States Avail Infrastructure Solutions Full timeABOUT AVAIL INFRASTRUCTURE SOLUTIONSWith a global footprint and over 45 years of expertise, Avail Infrastructure Solutions stands at the forefront of automated repairs for pressure equipment. Our extensive industry knowledge, worldwide reach, and exceptional execution capabilities are pivotal in enhancing plant reliability in a safe and efficient manner.As a...
