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Client Support Liaison
2 months ago
About Jet Management Executives
We are a dynamic and innovative company that delivers exceptional client experiences through our cutting-edge products and solutions. Our mission is to empower businesses to build, operate, and grow their brand by providing strategic and consistent messaging to all audiences.
Job Summary
We are seeking a highly motivated and enthusiastic individual to join our Client Support Representative team as a Client Support Liaison. As a key member of our team, you will play a crucial role in increasing awareness for our company and its solutions, while delivering exceptional customer service and support.
Key Responsibilities
- Customer Engagement: Interact with potential customers to educate them on our products and services, and build lasting relationships through exceptional interpersonal skills and personability.
- Product Knowledge: Stay up-to-date on our products and services, and effectively communicate their benefits to customers, differentiating us from competitors.
- Team Collaboration: Participate in regular meetings with the Client Support Specialist team to develop strategies for achieving customer acquisition standards and sales goals.
- Training and Development: Attend training sessions on new products, services, and sales promotions to provide customers with the most accurate and up-to-date information.
- Order Fulfillment: Complete customer orders efficiently and accurately, ensuring timely and seamless delivery.
Requirements
- Experience: 0-2 years of experience in a customer-centric role is preferred.
- Education: High School Diploma or equivalent is required, while a College Degree is preferred but not necessary.
- Skills: Strong ability to communicate effectively, and aptitude for taking on multiple responsibilities with versatility.
Incentives
- Positive Work Culture: Join a diverse and inclusive work environment that values employee growth and recognition.
- Career Advancement: Opportunities for career advancement and professional development.
- Work-Life Balance: Enjoy a consistent schedule and job security, with closures on all major holidays.
- Travel and Events: Participate in company events and travel opportunities to expand your professional network.
