Market Insights Director

2 days ago


Columbia, South Carolina, United States Flexential Full time
Job Title: Market Insights Director

Flexential is seeking a highly skilled Market Insights Director to lead our company-wide Win/Loss and customer-based analytics program. The successful candidate will be responsible for delivering actionable insights, programs, and strategic tools that empower our sales team during the pursuit process.

Key Responsibilities:
  • Drive the overall sales pursuit Win/Loss intelligence program through multi-channel efforts and outreach, including one-on-one interviews with prospects, customers, and deal team personnel.
  • Execute company-wide customer segmentation analysis to identify trends and key insights specific to the Flexential customer install base.
  • Provide analysis and actionable insights to improve win rates within targeted sales segments.
  • Deliver monthly/quarterly reporting with market insights for sales management and key cross-departmental executives.
  • Collaborate with key departments across the organization to drive action to improve the sales pursuit process.
Requirements:
  • Bachelor's Degree in technology, business, analytics, or a related field of study.
  • 8-10 years of experience in market analysis, sales operations, or competitive analysis within the B2B IT Services or Enterprise Software markets.
  • Strong knowledge of the competitive landscape within the data center services market.
  • High level of detail orientation, strong organization, research, analysis, and data translation skills.
Benefits:
  • Medical, Telehealth, Dental, and Vision
  • 401(k)
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
  • Life and AD&D
  • Short Term and Long-Term disability
  • Flex Time Off (PTO)
  • Leave of Absence
  • Employee Assistance Program
  • Wellness Program
  • Rewards and Recognition Program

Benefits are subject to change at the Company's discretion.

Base Pay Range: $140,000 - $160,000. Variable Pay: Discretionary annual bonus, based on personal and company performance.

Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.



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