Sales Coordinator

6 days ago


Los Angeles, California, United States City Experiences Full time
About the Opportunity

The Sales Coordinator will play a key role in coordinating private charter event details for weddings, corporate events, and social celebrations. This includes finalizing event contracts, up-selling assigned events through influential techniques, and providing overall sales support to the region.

Responsibilities
  • Coordinate event logistics, including event itinerary, entrée splits, beverage program, and guest count.
  • Use up-selling techniques to increase account revenue opportunities by at least 20% average per quarter.
  • Prepare precise event contracts for on-board Event Managers, completed with all specific event details and account/communication backup documents.
  • Provide consistent communication with all departments, including preparing and presenting contracts for catering meetings, sending "All Calls" or making phone calls for any changes within two weeks of the event.
  • Coordinate all vendor orders and event details & logistics while maintaining accurate and detailed notes.
  • Apply sufficient upsells charges on quotes to clients from all external vendor orders, including a minimum 35% mark-up with approved formula.
  • Accurately submit and track all vendor invoices for orders placed.
  • Ride a minimum of 1 charter per quarter and see-off a minimum of 1 charter per month.
  • Act as back-up for incoming inquiries, establish positive and professional relationships with clients, and provide amazing guest experiences.
  • Exemplify professional and efficient communication, return all phone calls and emails within the same business day, and maintain organized and up-to-date documentation of all client communications in Salesforce.
Requirements & Qualifications
  • Minimum of 2-years total sales coordination experience.
  • Prefer bachelor's degree in a discipline related to the work of the position.
  • Proficient with Microsoft office products and CRM software.
  • Organization skills required to effectively manage event details.
  • Excellent communication skills, including prompt, professional, and thorough communications.


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