Community Liaison

6 days ago


Minneapolis, Minnesota, United States Village Green Full time
Job Summary

Village Green is seeking a highly skilled and enthusiastic individual to join our team as a Concierge. As a key member of our community, you will be responsible for ensuring the highest level of resident satisfaction and providing exceptional customer service.

Key Responsibilities
  • Resident Welcome and Support
    • Welcome new residents to the community and provide a comprehensive overview of community amenities and services.
    • Assist with resident move-ins and move-outs, ensuring a smooth and efficient process.
  • Community Engagement
    • Develop and maintain relationships with residents, vendors, and community partners to ensure a positive and engaging community experience.
    • Source new services and amenities that benefit residents and enhance their quality of life.
  • Communication and Confidentiality
    • Communicate effectively with residents, management, and staff to ensure seamless operations and resident satisfaction.
    • Maintain confidentiality of sensitive information and adhere to company policies and procedures.
Requirements
  • Essential Qualifications
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Strong problem-solving and conflict resolution skills.
    • Ability to maintain confidentiality and handle sensitive information.
  • Preferred Qualifications
    • Experience in customer service or a related field.
    • Knowledge of community management software and systems.
    • Ability to work a flexible schedule, including evenings and weekends.
What We Offer

Village Green is an equal opportunity employer committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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