Guest Service Representative

12 hours ago


Everett, Washington, United States Delta Hotels by Marriott Seattle Everett Full time
About the Role

We are seeking a highly skilled Guest Service Representative to join our team at Delta Hotels by Marriott Seattle Everett. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a memorable experience for our guests.

Key Responsibilities
  • Provide accurate and timely information and services to guests
  • Maintain a professional, friendly, and helpful demeanor at all times
  • Actively listen to guests and respond to their needs
  • Communicate effectively in the English language
  • Manage cash and operate a point-of-sale system
  • Perform front office operations and emergency procedures
Requirements
  • High school diploma or equivalent
  • At least one year of experience providing customer service directly to the public
  • Knowledge of principles of customer service, cash handling procedures, and front office operations
  • Ability to communicate effectively and work in a fast-paced environment
What We Offer
  • A competitive hourly rate of $19.41 to $21.51 per hour
  • Individual incentives and bonus programs
  • Paid time off (PTO) accrued at a rate of 0.025 for every hour worked
  • Hotel travel discounts
  • Supplemental insurance
  • Employee assistance program
  • Employee meals
Why Work with Us

At Delta Hotels by Marriott Seattle Everett, we value our team members and strive to create a positive and supportive work environment. We offer opportunities for growth and development, as well as a range of benefits and perks to support your well-being.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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