Sales Development Coordinator

4 days ago


Mentor, Ohio, United States STERIS Full time
Job Title: Sales Development Coordinator

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

The Role

We are seeking a highly skilled Sales Development Coordinator to provide Service and Equipment Sales support through the creation and delivery of quotes to LS Customers identified from internal and external leads and requests.

  • Create service quotes from leads and internal/external Customer requests using Sales Connection and/or Siebel when appropriate.
  • Call Customers to discuss quotes prior to sending to ensure accuracy and identify other upsell opportunities as identified by Management and Service Marketing.
  • Perform follow up duties for all quotes sent, which includes calling/emailing Customers in order to drive the Customer PO submission process.
  • Update quote status, notes, and confidence levels through Sales Connection and achieves 100% follow up compliance to assist with sales forecasting.
  • Achieve booking and gross margin objectives according to plan/target.
What You Will Do

As a Sales Development Coordinator, you will be responsible for:

  • Managing leads in CRM to ensure opportunities are assigned to the correct STERIS contact.
  • Providing exceptional customer service and ensuring customer expectations are met.
  • Identifying and pursuing upsell opportunities to drive revenue growth.
What We Offer

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

We are committed to creating a healthier and safer world by providing innovative healthcare, life sciences, and dental products and services. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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