Current jobs related to Customer Care Coordinator - Mentor, Ohio - Qualigence

  • Customer Experience Coordinator

    1 month ago

    Mentor, Ohio, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an excellent customer experience, leading by example, and maintaining a clean and organized store.Key ResponsibilitiesCreate a positive internal and external...

  • Medical Care Coordinator

    2 weeks ago

    Mentor, Ohio, United States University Hospitals Urgent Care Full time

    As a Medical Care Coordinator at University Hospitals Urgent Care, you will play a vital role in delivering high-quality medical care to patients of all ages. Your expertise will be essential in planning, evaluating, and implementing effective care plans that meet the unique needs of each patient.Key Responsibilities:Collaborate with center physicians to...

  • Customer Service Coordinator

    2 weeks ago

    Mentor, Ohio, United States Transcat Full time

    Customer Service CoordinatorAt Transcat, we're committed to delivering exceptional service to our customers. As a Customer Service Coordinator, you'll play a critical role in ensuring that our customers receive timely and accurate information about their orders.Key Responsibilities:Process orders and manage the workflow in our D&W system to meet customer...

  • Nurse Care Coordinator

    2 weeks ago

    Mentor, Ohio, United States Crossroads Hospice & Palliative Care Full time

    Job OverviewCrossroads Hospice & Palliative Care is seeking a compassionate and skilled Registered Nurse Case Manager to join our team. As a key member of our interdisciplinary team, you will provide direct care to patients in their homes, delivering medical assistance and building trusting relationships with patients and their families.We believe that...

  • Medical Office Coordinator

    2 weeks ago

    Mentor, Ohio, United States American Family Care Mentor Full time

    Job SummaryTo provide exceptional patient care and support services in a fast-paced medical office environment. As a Medical Office Coordinator, you will be responsible for accurately checking patients in and out, verifying insurance, collecting payments, and maintaining patient records and accounts. You will also be responsible for maintaining patient flow,...

  • Care Coordinator

    4 weeks ago

    Mentor, Ohio, United States Crossroads Health Full time

    Intake Care CoordinatorCrossroads Health is seeking a highly skilled and compassionate Intake Care Coordinator to join our team. As a key member of our Intake Department, you will be responsible for providing trauma-informed services to clients, assisting with initial documentation, and coordinating care for clients and their families.Key...

  • Care Coordinator

    2 weeks ago

    Mentor, Ohio, United States Professional Placement Services , LLC Full time

    Job Title: Intake Care CoordinatorThe Intake Care Coordinator plays a vital role in our organization, serving as the first point of contact for new and returning clients. This position requires excellent communication and interpersonal skills, as well as the ability to work collaboratively as part of a team.Key Responsibilities:Provide trauma-informed...

  • Intake Care Coordinator

    1 month ago

    Mentor, Ohio, United States Crossroads Health Full time

    Job Title: Intake Care CoordinatorCrossroads Health is seeking a highly skilled and compassionate Intake Care Coordinator to join our team. As a key member of our Intake Department, you will be responsible for providing trauma-informed services to clients, assisting with initial documentation, and coordinating care for clients and their families.Key...

  • Care Coordinator Specialist

    2 weeks ago

    Mentor, Ohio, United States Professional Placement Services , LLC Full time

    Job SummaryThe Intake Care Coordinator plays a vital role in our organization, serving as the primary point of contact for new and returning clients. This position requires strong communication and interpersonal skills, as well as the ability to work collaboratively with a team to provide high-quality services.Key Responsibilities40% Direct Client Care:...

  • Intake Care Coordinator Specialist

    2 weeks ago

    Mentor, Ohio, United States Crossroads Health Full time

    Job Title: Intake Care CoordinatorCrossroads Health is a leading provider of behavioral health and specialized chemical dependency treatment services. We are seeking an experienced Intake Care Coordinator to join our team.About the Role:The Intake Care Coordinator will be responsible for responding to and screening incoming clients to identify service needs....

  • Customer Service Coordinator

    2 weeks ago

    Mentor, Ohio, United States Dayton Freight Full time

    OverviewDayton Freight is a stable and growing organization that offers a competitive weekly pay, quick advancement opportunities, and a customized training program. Our professional, positive, and people-centered work environment is designed to support the success of our employees.ResponsibilitiesAs a Customer Service Representative, you will be responsible...

  • Physical Therapist

    3 weeks ago

    Mentor, Ohio, United States EmpowerMe Wellness Full time

    OverviewEmpowerMe Wellness: A Leader in Senior Care CoordinationWe're seeking a skilled Physical Therapist to join our team and work with seniors in a dynamic care coordination program. This opportunity empowers you to practice at the top of your license, while giving you the chance to branch out into care coordination duties designed to standardize your...

  • Sales Development Coordinator

    1 month ago

    Mentor, Ohio, United States STERIS Full time

    Job Title: Sales Development CoordinatorAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.The RoleWe are seeking a highly skilled Sales Development Coordinator to provide Service and Equipment Sales support through the creation and delivery of...

  • Sales Development Coordinator

    2 weeks ago

    Mentor, Ohio, United States STERIS Full time

    Job Title: Sales Development CoordinatorJob Category: Sales and Service STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We are seeking a highly motivated and organized Sales Development Coordinator to join our team. As a Sales Development Coordinator, you will be responsible for...

  • RN1 with BSN Care Coordination in Ophthalmology

    6 days ago

    Mentor, Ohio, United States University Hospitals Full time

    Job SummaryAs a BSN Care Coordinator RN1 in the Ophthalmology Department at University Hospitals, you will play a vital role in delivering safe and efficient age-specific nursing care to patients and their families. Your primary responsibility will be to implement the nursing process by delivering effective relationship-based nursing care, demonstrating...

  • Administrative Coordinator

    4 weeks ago

    Mentor, Ohio, United States Nesco Resource Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Nesco Resource. As a key member of our Global Facilities and Real Estate team, you will be responsible for providing exceptional customer service to our clients, visitors, and contractors.Key ResponsibilitiesProvide a warm and welcoming experience...

  • Sales Development Coordinator

    6 days ago

    Mentor, Ohio, United States STERIS Full time

    Job Title: Sales Development CoordinatorReq ID: 45545Job Category: SalesDescription:At STERIS, we strive to create a healthier and safer world by providing innovative healthcare and life science solutions. As a Sales Development Coordinator, you will play a crucial role in supporting Service and Equipment Sales through the creation and delivery of quotes to...

  • Sales Development Coordinator

    6 days ago

    Mentor, Ohio, United States STERIS Full time

    Job Title: Sales Development CoordinatorJob Category: Sales and ServiceThe RoleWe are seeking a highly skilled Sales Development Coordinator to provide service and equipment sales support through the creation and delivery of quotes to customers identified from internal and external leads and requests.You will manage overflow quoting assistance for both...

  • Sepsis and COPD Program Coordinator

    2 weeks ago

    Mentor, Ohio, United States University Hospitals Health System Full time

    About the RoleWe are seeking a highly skilled and experienced Sepsis and COPD Coordinator to join our team at University Hospitals Health System. As a key member of our healthcare team, you will be responsible for coordinating patient care services for patients with suspected sepsis or confirmed sepsis.Key ResponsibilitiesCoordinate patient care services...

  • Customer Service Liaison

    1 month ago

    Mentor, Ohio, United States Transcat Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Transcat. As a key member of our operations team, you will play a critical role in ensuring seamless communication between our sales, operations, and customers.Key ResponsibilitiesProcess orders and requests in a timely and accurate manner,...

Customer Care Coordinator

2 months ago

Mentor, Ohio, United States Qualigence Full time
CUSTOMER SERVICE & LOGISTICS

Position Overview:

The role is pivotal in delivering exceptional customer support to both internal stakeholders and external clients concerning product availability, pricing, order management, and timely delivery.

Key Responsibilities:

• Address customer inquiries regarding orders, pricing, and other service-related questions.

• Align customer expectations with the sales team to effectively communicate commitments related to product availability and delivery timelines.

• Notify customers or sales representatives of any delays or issues, collaborating with the Plant Manager to resolve concerns.

• Cultivate and sustain robust business relationships with customers, sales representatives, and internal teams.

• Examine purchase orders and input data into the ERP system.

• Coordinate with the shipping department to manage shipment processes and follow up on customer requests.

• Ensure the ERP system is updated with accurate customer information, holding customers and sales representatives accountable for timely and detailed data.

• Generate and analyze reports to prioritize shipping activities for the following day, communicating any issues to relevant parties.

• Perform clerical duties including the creation, organization, and digitization of shipping documents such as packing slips, invoices, and bills of lading.

• Engage with third-party logistics providers and brokers for freight booking.

• May assist in managing sample inventory, including shipping samples, maintaining an organized sample area, and liaising with the inventory manager.

Essential Skills:
  • Excellent communication abilities.
  • Basic understanding of ERP systems.
  • Openness to learning and receiving guidance.
  • Strong interpersonal skills.
  • Ability to collaborate effectively with others.
  • Motivated to develop and advance within the organization.
  • Effective time management and organizational capabilities.
  • Proficient in multitasking and performing under pressure.
Minimum Qualifications:
  • High school diploma or equivalent.
  • A minimum of 3 years of experience in a customer service or logistics role, with at least 2 years in a manufacturing or industrial environment.