Residential Community Manager

1 week ago

Des Moines, Iowa, United States ARTISAN Management Group Full time
Job Overview

Position Summary

The Residential Community Manager is responsible for overseeing all daily operations of property management, including maintenance efficiency, while enhancing the overall value of the community. This role involves effectively managing and coordinating the onsite team, activities, and resources to achieve community goals as established by the Artisan Regional or Area Manager. Key objectives include optimizing rental income, maintaining high occupancy rates, and preserving property assets.

Key Responsibilities

  • Conduct all operations in compliance with ARTISAN policies, Fair Housing regulations, and applicable Federal and State laws.
  • Collaborate with the Regional or Area Manager to develop annual budgets and ensure adherence to budgetary guidelines throughout the year.
  • Monitor and report monthly financial variances and provide detailed narratives.
  • Ensure timely collection of rents and accurate posting, with immediate bank deposits reported to the corporate office.
  • Manage evictions, utility disconnections, and landlord liens as necessary for delinquent accounts.
  • Coordinate with vendors and contractors regarding work schedules, billing, and insurance documentation, while approving and submitting invoices for payment.
  • Conduct rental market surveys and provide rental rate recommendations to the Regional or Area Manager.
  • Ensure lease files are complete and properly executed, approving all leases on the property.
  • Oversee the opening of the office, ensuring it is well-maintained and that model apartments are in excellent condition.
  • Participate in scheduled management meetings and maintain accurate records of management activities.
  • Represent the company professionally at all times and perform additional duties as required.

Essential Qualities

  • A friendly demeanor with a genuine desire to assist others.
  • Strong decision-making abilities and clear thinking.
  • Numerical and logistical planning skills.
  • A professional attitude and calm approach in challenging situations.
  • The ability to balance the needs of prospects, residents, and business objectives.
  • Flexibility and a proactive mindset.
  • Commitment to fostering a positive workplace culture.

Qualifications for Residential Community Manager

  • High school diploma or equivalent; college education is strongly preferred.
  • Prior experience in property management is highly desirable.
  • At least 2 years of experience as a Leasing Consultant or Assistant Manager, or 3+ years in a supervisory role with a focus on customer service.
  • Proficiency in computer applications, including MS Office Suite.
  • Preferred industry certifications (ARM, CAM, NALP, RPM).
  • Experience with AppFolio is a plus.

Comprehensive Health Benefits & Paid Time Off

  • Health insurance
  • Dental insurance
  • Vision coverage
  • Flexible spending accounts
  • Company-paid short-term and long-term disability insurance
  • Employee Assistance Program (EAP)
  • Voluntary benefits (life insurance, critical illness, and disability)
  • 401K plan with an annual match
  • Vacation and sick leave
  • 10 paid holidays each year
  • Birthday paid time off

ARTISAN Management Group is an Equal Opportunity Employer, dedicated to celebrating diversity and fostering an inclusive environment for all employees.

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