Concierge

6 days ago


New York, New York, United States The Ned & Ned's Club Full time
Concierge Job Description

We are seeking a highly skilled and experienced Concierge to join our team at The Ned NoMad. As a Concierge, you will be responsible for providing exceptional service to our guests and members, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Provide personalized service to guests and members, including checking them in and out, handling room assignments, and resolving any issues that may arise.
  • Offer recommendations and information on local activities, dining, and entertainment options, as well as assist with reservations and bookings.
  • Maintain accurate records and profiles of guests and members, including their preferences and special requests.
  • Collaborate with other departments to ensure seamless service and resolve any issues that may impact the guest experience.
  • Stay up-to-date on hotel services, amenities, and promotions to provide guests with the best possible experience.

Requirements:

  • 1 year of experience in a similar role, preferably in a hotel or hospitality setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and other departments.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Knowledge of hotel operations, including front office, housekeeping, and food and beverage services.
  • Proficiency in Microsoft Office and other hotel software systems.

What We Offer:

As a Concierge at The Ned NoMad, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests and members. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role.


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