Customer Service Specialist

2 weeks ago


Fort Myers, Florida, United States Powerhouse Home Service LLC Full time
Position Overview

We are seeking dedicated individuals who excel in customer interactions and are eager to develop their professional skills.

About Us

At Powerhouse Home Services, we pride ourselves on our growth and commitment to excellence. Our reputation in Southwest Florida is built on the foundation of hiring top talent who consistently deliver outstanding service. As part of our team, you will experience the satisfaction of being recognized for your hard work and dedication. Our ongoing training and development programs ensure that you are equipped to meet our customers' needs effectively.

Why Work with Powerhouse Home Services

  • Attractive compensation package
  • Comprehensive Medical Benefits including Health, Vision, and Dental coverage
  • Work-life balance with paid time off
  • 401k retirement plan with employer matching
  • Company vehicle provided for personal use
  • Fully compensated training programs

Your Primary Responsibilities

As the initial point of contact for our clients, you will play a crucial role in shaping their perceptions of our company. Effective communication skills are vital in this position.

Your main goal will be to enhance customer satisfaction by transforming incoming inquiries into scheduled service appointments.

Key Responsibilities

  • Master the call script to ensure professionalism and authenticity in customer interactions.
  • Engage in training sessions to foster your growth and professional development.
  • Keep our customer database updated with accurate and complete information.
  • Maintain open lines of communication with dispatch and management.
  • Participate in continuous training to enhance your skills.
  • Advance your career within a supportive team environment.

Qualifications and Skills

If you find fulfillment in meeting these expectations and enjoy a dynamic work environment, you may be the ideal candidate.

Become part of a team where your contributions are valued, and your efforts directly impact the success of our organization. If this resonates with you, we encourage you to explore the opportunities at Powerhouse Home Services.



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