Customer Service Operations Leader
2 weeks ago
Powerhouse Home Services is a premier organization in Southwest Florida seeking a talented individual to fill the role of Customer Service Operations Leader. If you have a passion for exceptional customer service and a knack for guiding a team towards success, this position is tailored for you.
What We Provide:
- Attractive salary package
- Comprehensive health insurance
- Generous vacation policy
- Retirement plan with employer contributions
- Company vehicle for work-related use
- Career advancement opportunities
Primary Responsibilities:
- Supervise and mentor Customer Service Representatives and Dispatchers
- Achieve booking and sales targets
- Enhance call scripts for improved conversion rates
- Maintain optimal staffing levels
Preferred Qualifications:
- Ability to motivate team members
- Strong customer service orientation
- Results-focused approach
- Excellent organizational and communication abilities
- Proficient in Microsoft Office Suite
If you are prepared to elevate your career and contribute to a dynamic environment, consider this opportunity with Powerhouse Home Services as our new Customer Service Operations Leader. We are an equal opportunity employer.
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