Customer Service Operations Leader

2 weeks ago


Fort Myers, Florida, United States Powerhouse Home Service LLC Full time
Exciting Career Opportunity at Powerhouse Home Services

Powerhouse Home Services is a premier organization in Southwest Florida seeking a talented individual to fill the role of Customer Service Operations Leader. If you have a passion for exceptional customer service and a knack for guiding a team towards success, this position is tailored for you.

What We Provide:

  • Attractive salary package
  • Comprehensive health insurance
  • Generous vacation policy
  • Retirement plan with employer contributions
  • Company vehicle for work-related use
  • Career advancement opportunities

Primary Responsibilities:

  • Supervise and mentor Customer Service Representatives and Dispatchers
  • Achieve booking and sales targets
  • Enhance call scripts for improved conversion rates
  • Maintain optimal staffing levels

Preferred Qualifications:

  • Ability to motivate team members
  • Strong customer service orientation
  • Results-focused approach
  • Excellent organizational and communication abilities
  • Proficient in Microsoft Office Suite

If you are prepared to elevate your career and contribute to a dynamic environment, consider this opportunity with Powerhouse Home Services as our new Customer Service Operations Leader. We are an equal opportunity employer.



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