Client Service Representative
12 hours ago
We are seeking a highly organized and detail-oriented Client Representative to join our team at Jewish Family and Children's Service. As a Client Representative, you will be the first point of contact for clients, providing exceptional customer service and ensuring a smooth experience for all individuals who interact with our organization.
Key Responsibilities- Provide exceptional customer service to clients, responding to inquiries and resolving issues in a timely and professional manner.
- Coordinate client appointments, verify insurance eligibility, and obtain required authorizations.
- Process client information and clinical records, ensuring accuracy and confidentiality.
- Establish and maintain relationships with referral sources and case managers.
- Assist clinical staff with processing paperwork and maintaining client records.
- Monitor services provided to clients and input appointment data for scheduling.
- Answer and coordinate incoming calls, ensuring effective communication with clients and staff.
- High school diploma or equivalent required; previous experience in a medical office or customer service role preferred.
- Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
- Bilingual Spanish-English preferred.
- Exceptional attendance and punctuality required, as continuous front desk and phone coverage is critical to daily operations.
Jewish Family and Children's Service values diversity, equity, and inclusion, and is committed to creating a workplace that is welcoming and inclusive for all employees and clients. We offer a comprehensive benefits package, including medical, vision, and dental insurance, as well as a 401(k) retirement plan and tuition reimbursement.
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Client Service Representative
3 weeks ago
Phoenix, Arizona, United States Jewish Family & Children's Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Client Service Representative to join our team at Jewish Family & Children's Service. As a Client Service Representative, you will be the first point of contact for clients and will be responsible for providing exceptional customer service, coordinating services, and maintaining accurate...
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Client Service Representative
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Phoenix, Arizona, United States Jewish Family & Children's Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Client Service Representative to join our team at Jewish Family & Children's Service. As a Client Service Representative, you will be the first point of contact for clients and will be responsible for providing exceptional customer service, coordinating services, and maintaining accurate...
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