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Client Service Representative

2 months ago

Phoenix, Arizona, United States Ask Staffing Full time

Job Title: Client Service Representative

Job Summary:

We are seeking a highly skilled Client Service Representative to join our team at Ask Staffing. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.

Responsibilities:

  • Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Operational Support: Perform various operational tasks to support the business unit, including data entry, record-keeping, and process improvement.
  • Documentation: Maintain accurate and up-to-date records and documentation, including processing, reviewing, and distributing materials.
  • Business Proficiency: Stay up-to-date on laws, regulations, and policies that affect specific job duties, ensuring that work is accurate, efficient, and compliant.

Requirements:

  • Education: High School Diploma or GED and 2 years of experience in Financial Services or Operations Support, or equivalent experience in Financial Services or Operations Support.
  • Skills: Working knowledge of the client Go platform, inbound call center experience, and strong communication and problem-solving skills.

About Ask Staffing:

Ask Staffing is a leading technology and professional services recruiting firm, serving Fortune 500 organizations nationally. We are committed to creating an inclusive environment for all associates and celebrate diversity.