Current jobs related to Guest Services Representative - Savannah, Georgia - North Point Hospitality

  • Guest Services Manager

    1 month ago

    Savannah, Georgia, United States Evolution Parking & Guest Services Full time

    Job Title: Guest Services ManagerWe are seeking a highly skilled Guest Services Manager to join our team at Evolution Parking & Guest Services. As a key member of our operations team, you will be responsible for overseeing all aspects of our parking operations, including valet parking, guest service standards, and team member performance.Key...

  • Guest Services Director

    5 days ago

    Savannah, Georgia, United States Evolution Parking & Guest Services Full time

    Job OverviewElevate your career with Evolution Parking & Guest Services as a Guest Services Manager. This dynamic role offers a unique blend of leadership, customer service, and operational expertise.Key Responsibilities:Oversee valet parking operations, ensuring seamless guest experiences and maintaining Forbes guest service standards.Prioritize client...

  • Assistant Guest Services Manager

    2 weeks ago

    Savannah, Georgia, United States Evolution Parking & Guest Services Full time

    Job Title: Assistant Guest Services ManagerAbout Evolution Parking & Guest ServicesWe are a leading provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. Our team is dedicated to delivering exceptional guest experiences and ensuring the highest standards of quality and reliability.Job SummaryThe...

  • Guest Services Representative

    2 weeks ago

    Savannah, Georgia, United States Extended Stay Full time

    Guest Services RepresentativeAt Extended Stay, we're looking for a Guest Services Representative to join our team. As a Guest Services Representative, you'll be responsible for providing exceptional customer service to our guests.Key Responsibilities:Assist guests at all times and respond to guest requests with diligent follow throughProcess reservations,...

  • Guest Services Representative

    4 days ago

    Savannah, Georgia, United States Extended Stay Full time

    Key Responsibilities:As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. This includes:Assisting guests at all times and responding to their requests in a timely and professional manner.Providing reasonable accommodations to guests as needed.Processing reservations,...

  • Guest Service Representative

    2 weeks ago

    Savannah, Georgia, United States Candlewood Suites Savannah Airport Full time

    Job SummaryCandlewood Suites Savannah Airport is seeking a Guest Service Representative to join our team. As a Guest Service Representative, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out process.Responsibilities:Greet and register guests, ensuring a warm and welcoming experienceProcess guest...

  • Guest Services Representative

    4 weeks ago

    Savannah, Georgia, United States Extended Stay Full time

    Guest Services RepresentativeAt Extended Stay, we're looking for a skilled Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional service to our guests, ensuring their stay with us is comfortable and enjoyable.Key Responsibilities:Assist guests with all their needs, responding...

  • Guest Services Representative

    2 months ago

    Savannah, Georgia, United States Fairfield Inn & Suites Savannah Airport Full time

    Guest Services Representative - Front Desk OperationsAs a Guest Services Representative, you will play a crucial role in creating a welcoming atmosphere for our guests. Your responsibilities will include ensuring a smooth experience from the moment guests arrive until their departure.Manage guest bookings and facilitate check-in and check-out procedures...

  • Guest Services Representative

    2 weeks ago

    Savannah, Georgia, United States HLC Hotels Full time

    Job SummaryAs a Guest Services Representative with HLC Hotels, you will be responsible for delivering exceptional customer experiences and ensuring seamless guest arrivals and departures. Your role will involve booking reservations, responding to inquiries, and providing recommendations to guests.Key ResponsibilitiesWelcome guests with a warm and welcoming...

  • Guest Services Representative

    2 months ago

    Savannah, Georgia, United States North Point Hospitality Group Full time

    Job OverviewPOSITION SUMMARY:We are pleased to announce openings for the Front Desk position at various locations. As a vital member of the North Point Team, the Front Desk Associate exemplifies NPH Guest Service Principles by warmly welcoming guests upon their arrival, efficiently managing business transactions, and promptly addressing guest inquiries and...

  • Guest Services Representative

    3 weeks ago

    Savannah, Georgia, United States Fairfield Full time

    Job SummaryAs a Guest Services Associate at Fairfield, you will be responsible for ensuring that all guests receive exceptional service and have a memorable experience.Key ResponsibilitiesProvide efficient and courteous service to all guestsAddress guest concerns and ensure follow-up is completeCheck in guests during peak hours and ensure a smooth arrival...

  • Guest Services Representative

    2 weeks ago

    Savannah, Georgia, United States Fairfield Full time

    Job SummaryAs a Guest Services Associate at Fairfield, you will be responsible for ensuring that all guests receive exceptional service and have a memorable experience.Key ResponsibilitiesProvide efficient and courteous service to all guestsAddress guest concerns and ensure follow-up is completeCheck in guests during peak hours and ensure a smooth arrival...

  • Guest Services Representative

    2 months ago

    Savannah, Georgia, United States 300 West Bay LLC Full time

    Position OverviewThe Front Desk Associate plays a crucial role in ensuring a welcoming atmosphere for all guests. This position involves a variety of responsibilities that contribute to the overall guest experience.Key Responsibilities:Warmly greets and assists guests upon their arrival.Oversees the guest check-in and check-out procedures, including...

  • Guest Services Representative

    2 months ago

    Savannah, Georgia, United States Kimpton Brice Hotel Full time

    About Us:The Kimpton Brice Hotel embodies the charm of the South, presenting a beautiful exterior paired with a spirited and unique interior. Nestled in the heart of Savannah's National Historic Landmark District, our boutique hotel offers an urban resort atmosphere surrounded by rich history, museums, gardens, and vibrant local attractions. Experience the...

  • Guest Services Coordinator

    2 months ago

    Savannah, Georgia, United States Fairfield Inn & Suites Savannah Airport Full time

    Guest Services Coordinator - Front Desk OperationsAs a Guest Services Coordinator, you will represent the hotel, ensuring that guests enjoy a smooth and comfortable experience from arrival to departure.Manage guest bookings and oversee the check-in and check-out procedures.Coordinate with housekeeping to maintain accurate room status and address maintenance...

  • Guest Services Coordinator

    2 months ago

    Savannah, Georgia, United States Fairfield Inn & Suites Savannah Airport Full time

    Guest Services Coordinator - Front Desk OperationsAs a Guest Services Coordinator, you will represent the hotel, ensuring that every guest enjoys a smooth and enjoyable experience from arrival to departure.Manage guest bookings and oversee the check-in and check-out procedures.Coordinate with housekeeping to maintain accurate room status and facilitate...

  • Overnight Guest Services Representative

    2 months ago

    Savannah, Georgia, United States Fairfield Inn & Suites Savannah Airport Full time

    Position OverviewThe Night Auditor plays a crucial role in ensuring a seamless experience for our guests during their stay at Fairfield Inn & Suites Savannah Airport. This position involves a variety of responsibilities aimed at maintaining the highest standards of service and operational efficiency.Key ResponsibilitiesGuest Registration: Welcome guests and...

  • Nighttime Guest Services Representative

    2 months ago

    Savannah, Georgia, United States Fairfield Inn & Suites Savannah Airport Full time

    Position OverviewThe Night Auditor plays a crucial role in ensuring a seamless experience for our guests during their stay at Fairfield Inn & Suites Savannah Airport. This position involves a variety of responsibilities that contribute to the overall efficiency of hotel operations.Key ResponsibilitiesGuest Registration: Welcome guests, assign rooms, and...

  • Guest Services Coordinator

    2 months ago

    Savannah, Georgia, United States North Point Hospitality Group Full time

    Position OverviewSUMMARY:We are pleased to announce openings for the Guest Services Coordinator role within our esteemed North Point Hospitality Group. As a vital member of our team, the Guest Services Coordinator exemplifies our commitment to exceptional service by warmly welcoming guests upon their arrival, expertly managing transactions, and promptly...

  • Vacation Rental Guest Service Representative

    4 weeks ago

    Savannah, Georgia, United States Southern Belle Vacation Rentals Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at Southern Belle Vacation Rentals. As a Reservations Agent, you will be responsible for providing exceptional guest service, responding to inquiries, and ensuring a seamless reservation experience for our guests.Key ResponsibilitiesRespond to guest calls and...

Guest Services Representative

2 months ago

Savannah, Georgia, United States North Point Hospitality Full time

As a valued member of the North Point Hospitality team, the Front Desk Associate exemplifies the core principles of exceptional guest service by warmly welcoming visitors upon their arrival, efficiently managing business transactions, and promptly addressing guest inquiries and requests.


Key Responsibilities:
  • Warmly greets and welcomes guests as they arrive.
  • Oversees the check-in and check-out processes, including billing procedures.
  • Handles confidential guest information, including room assignments and payment transactions.
  • Responds to guest questions and concerns, ensuring that issues are resolved promptly and with care.
  • Adheres to all in-service training requirements and complies with company policies and procedures.
Supervisory Role:
None

Work Environment:
A professional setting that requires business-casual attire or, in some cases, uniform professional dress. This role necessitates a high level of verbal and written communication with both internal and external stakeholders.

Additional Responsibilities:
Please note that this description is not intended to be an exhaustive list of all activities, duties, or responsibilities that may be required of the employee in this position. Responsibilities may evolve over time, with or without notice.

Qualifications:
  • High School diploma or equivalent.
  • Two years of experience in hotel front desk operations preferred, or four years of experience in customer service.
Physical Requirements:
The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this position:
  • Frequent close vision, repetitive motions, bending, standing for extended periods (up to 8 hours), walking, reaching, and occasional lifting of items up to 25 lbs.
Core Competencies:
All employees at North Point Hospitality are expected to demonstrate the following behaviors while performing their job duties:
  • Professionalism
  • Ability to delight guests by anticipating their needs and responding in a friendly, helpful manner.
  • Consistently caring and respectful attitude towards both internal and external customers.
  • Act as a gracious host to all guests.