Guest Services Director
4 weeks ago
Elevate your career with Evolution Parking & Guest Services as a Guest Services Manager. This dynamic role offers a unique blend of leadership, customer service, and operational expertise.
Key Responsibilities:
- Oversee valet parking operations, ensuring seamless guest experiences and maintaining Forbes guest service standards.
- Prioritize client relationships, motivate team members, and manage performance to drive revenue growth and compliance.
- Manage budgets, track revenue, and maintain accurate records to inform business decisions.
- Develop and implement training programs to enhance team performance and guest satisfaction.
- Collaborate with the Area/Regional VP to forecast seasonal variances and ensure proper staffing levels.
- Adhere to Evolution's employment and payroll policies to minimize exposure to employment claims and litigation.
Requirements:
- Associates Degree, High School Diploma, or GED required, or relevant working experience.
- 2+ years in a management position, with experience in valet parking, HRIS platforms, and customer service.
- Valid US Drivers License and strong technology proficiency.
Benefits:
- Competitive salary range: $55,000 - $55,000 USD.
- Health, Dental, and Vision Insurance.
- 401K with company match.
- Employee Discounts with selected retailers.
- Paid Time Off and Company Paid Holidays.
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