Guest Services Director

4 weeks ago


Savannah, Georgia, United States Evolution Parking & Guest Services Full time
Job Overview

Elevate your career with Evolution Parking & Guest Services as a Guest Services Manager. This dynamic role offers a unique blend of leadership, customer service, and operational expertise.

Key Responsibilities:

  • Oversee valet parking operations, ensuring seamless guest experiences and maintaining Forbes guest service standards.
  • Prioritize client relationships, motivate team members, and manage performance to drive revenue growth and compliance.
  • Manage budgets, track revenue, and maintain accurate records to inform business decisions.
  • Develop and implement training programs to enhance team performance and guest satisfaction.
  • Collaborate with the Area/Regional VP to forecast seasonal variances and ensure proper staffing levels.
  • Adhere to Evolution's employment and payroll policies to minimize exposure to employment claims and litigation.

Requirements:

  • Associates Degree, High School Diploma, or GED required, or relevant working experience.
  • 2+ years in a management position, with experience in valet parking, HRIS platforms, and customer service.
  • Valid US Drivers License and strong technology proficiency.

Benefits:

  • Competitive salary range: $55,000 - $55,000 USD.
  • Health, Dental, and Vision Insurance.
  • 401K with company match.
  • Employee Discounts with selected retailers.
  • Paid Time Off and Company Paid Holidays.


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