Guest Services Representative

2 weeks ago


Oklahoma City, Oklahoma, United States Colcord Hotel Full time
Job Type

Full-time, Part-time

Position:
Front Desk Agent

We are looking for a courteous and professional Front Desk Agent to enhance our guest experience at Colcord Hotel. As the initial point of contact for our visitors, you will play a crucial role in delivering exceptional customer service.

Key Responsibilities:
  • Welcome guests with a friendly demeanor
  • Facilitate the check-in and check-out processes
  • Manage phone inquiries and respond to emails promptly
  • Provide detailed information regarding hotel facilities, services, and nearby attractions
  • Address guest concerns and resolve issues effectively
  • Ensure the front desk area is tidy and organized
  • Support management with additional tasks as required

Qualifications:
  • Minimum of 12 years of experience in a Front Desk Agent role or similar
  • High school diploma or equivalent
  • Capability to stand for prolonged periods
  • Strong organizational skills and attention to detail
  • Excellent communication and customer service abilities
  • Familiarity with office software and check-in systems
  • Professional and approachable attitude
  • Adequate vision for accurate information processing

If you possess a collaborative spirit and a genuine passion for the hospitality industry, we would like to hear from you. We provide competitive compensation and benefits, along with opportunities for professional development within our organization.

  • Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    Job OverviewPosition: Front Desk AgentWe are looking for a courteous and professional Front Desk Agent to enhance our guest experience at Colcord Hotel. As the initial point of contact for our visitors, exceptional communication and customer service abilities are essential.Key Responsibilities:Welcome guests with a friendly demeanorFacilitate the check-in...


  • Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    Job OverviewPosition: Front Desk AgentWe are looking for a courteous and professional Front Desk Agent to enhance our guest experience at Colcord Hotel. As the initial point of contact for our visitors, it is essential to possess outstanding communication and customer service abilities.Key Responsibilities:Welcome guests with a friendly demeanorFacilitate...


  • Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    Job TypeFull-time, Part-timePosition: Front Desk AgentWe are looking for a courteous and professional Front Desk Agent to be a part of our esteemed establishment, Colcord Hotel. As a Front Desk Agent, you will serve as the initial point of interaction for our visitors, making exceptional communication and customer service skills essential.Key...


  • Oklahoma City, Oklahoma, United States The National Autograph Collection Full time

    Job TypeFull-timeDescriptionThis role is crucial in shaping the guest experience at our esteemed establishment. The Front Desk Agent warmly welcomes and assists guests, visitors, and staff, ensuring a seamless registration and check-out process. The position also involves promoting hotel services and amenities while providing valuable information to enhance...


  • Oklahoma City, Oklahoma, United States Nothing Bundt Cakes #43 Full time

    Job OverviewAt Nothing Bundt Cakes #43, we're seeking a skilled Guest Service Representative to join our team. As a key member of our staff, you'll play a vital role in ensuring our guests have an exceptional experience.Key ResponsibilitiesGuest Service: Provide top-notch service to our guests, ensuring their needs are met and exceeded.Order Management:...


  • Oklahoma City, Oklahoma, United States The Social Order Dining Collective Full time

    About The Social Order Dining CollectiveWe are a dynamic and fast-paced restaurant group that prides itself on providing exceptional customer service and a unique dining experience. Our team is passionate about delivering a memorable experience for our guests, and we're looking for like-minded individuals to join our crew.Job SummaryWe are seeking a Customer...


  • Oklahoma City, Oklahoma, United States The National Full time

    Job OverviewPosition Summary: The Front Desk Supervisor plays a crucial role in ensuring exceptional guest experiences in a dynamic hospitality environment. This position requires a genuine commitment to meeting the needs of guests while fostering a welcoming atmosphere.Key Responsibilities:Deliver outstanding service by engaging with guests and visitors in...


  • Oklahoma City, Oklahoma, United States The National Full time

    Job OverviewPosition Summary:The Front Desk Supervisor plays a pivotal role in ensuring exceptional guest experiences in a dynamic hospitality environment. This position requires a genuine commitment to meeting the needs of guests while overseeing front desk operations.Key Responsibilities:Exhibit a strong desire to fulfill guest needs in a fast-paced...


  • Oklahoma City, Oklahoma, United States Avion Hospitality Full time

    Job SummaryAvion Hospitality is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key ResponsibilitiesGuest ServiceProvide warm and welcoming greetings to all guestsRespond to guest...


  • Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    Job Title: Guest Services Coordinator Job Overview:We are looking for a dedicated and skilled Guest Services Coordinator to become a vital part of our team. The Guest Services Coordinator will play a key role in supporting the Front Desk Manager and/or General Manager while ensuring that all guests receive attentive, friendly, and efficient service from the...


  • Oklahoma City, Oklahoma, United States The National Full time

    Job OverviewPosition Summary: The Front Desk Supervisor plays a crucial role in ensuring exceptional guest experiences by overseeing front desk operations and leading the front desk team.Key Responsibilities:Demonstrate a genuine commitment to fulfilling the needs and expectations of guests in a dynamic environment, aiming to enhance overall guest...


  • Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    Job Title: Front Desk Supervisor Job Overview:We are looking for a dedicated and skilled Front Desk Supervisor to enhance our guest experience. The Front Desk Supervisor will play a crucial role in supporting the Front Desk Manager and/or General Manager, ensuring that all guests receive attentive, courteous, and efficient service before their arrival and...


  • Oklahoma City, Oklahoma, United States Library of Distilled Spirits OKC Full time

    Position Overview: HostCompany Overview: Library of Distilled Spirits OKC is a premier establishment focused on delivering outstanding culinary experiences. As a Host, you will play a crucial role in creating a welcoming environment for all patrons.Position Summary: In the role of Host, your main objective will be to foster a friendly and inviting atmosphere...


  • Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    Job Title: Front Desk Supervisor Job Overview:We are looking for a dedicated and skilled Front Desk Supervisor to enhance our hospitality team. The Front Desk Supervisor will play a crucial role in supporting the Front Desk Manager and/or General Manager while ensuring that all guests receive attentive, courteous, and efficient service before their arrival...


  • Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    Job Title: Front Desk Supervisor Job Overview:We are looking for a dedicated and skilled Front Desk Supervisor to enhance our guest experience. The Front Desk Supervisor will play a pivotal role in supporting the Front Desk Manager and/or General Manager by delivering exceptional, courteous, and efficient service to all visitors before their arrival and...


  • Oklahoma City, Oklahoma, United States ZORBAS MEDITERRANEAN Full time

    Position OverviewZorba's Mediterranean is seeking a dedicated and experienced Guest Services Supervisor to manage our front-of-house operations. The ideal candidate will possess a strong work ethic and a welcoming demeanor, ensuring a positive experience for all guests.Your primary responsibilities will include:Overseeing the daily activities of...


  • Oklahoma City, Oklahoma, United States Hal Smith Restaurants Full time

    Host Role Overview In the capacity of a Host at Hal Smith Restaurants, your primary duties will encompass guiding patrons to their designated seating areas and the bar, warmly welcoming each guest, ensuring timely delivery of food and beverages, and upholding a pristine and secure dining environment. Furthermore, you will be responsible for managing...


  • Oklahoma City, Oklahoma, United States Hal Smith Restaurants Full time

    Host Role Overview In the capacity of a Host at Hal Smith Restaurants, your primary duties will encompass guiding patrons to their designated tables and the bar area, warmly welcoming visitors, ensuring timely delivery of food and beverages, and upholding a pristine and secure dining environment. Additionally, you will be responsible for promptly...


  • Oklahoma City, Oklahoma, United States Lancer Full time

    About the Role:We are seeking a skilled and friendly Customer Service Representative to join our team at Lancer Hospitality. As a key member of our food service team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Fulfilling Orders: Accurately prepare and serve...


  • Oklahoma City, Oklahoma, United States Parking Management Company Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Guest Service Manager to join our team at Parking Management Company. As a key member of our operations team, you will be responsible for leading the day-to-day activities of our valet parking team, ensuring exceptional guest experiences and consistently exceeding customer expectations.Key...