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Guest Services Coordinator

2 months ago

Oklahoma City, Oklahoma, United States Library of Distilled Spirits OKC Full time
Position Overview: Host

Company Overview: Library of Distilled Spirits OKC is a premier establishment focused on delivering outstanding culinary experiences. As a Host, you will play a crucial role in creating a welcoming environment for all patrons.

Position Summary: In the role of Host, your main objective will be to foster a friendly and inviting atmosphere for guests as they arrive. Your responsibilities will encompass managing guest seating, overseeing reservations, and working closely with the service team to ensure a smooth dining experience.

Core Responsibilities:

  • Greet guests with warmth and assist in seating arrangements
  • Efficiently manage reservations, particularly during peak times
  • Maintain an organized and appealing lobby area
  • Communicate clearly with guests and address inquiries with professionalism
  • Work collaboratively with the service team to enhance table turnover
  • Process payment transactions accurately and manage takeout orders
  • Address any guest concerns with respect and professionalism

Qualifications:

  • Prior experience as a Host in a dining environment
  • Knowledge of reservation systems; experience with OpenTable is advantageous
  • Strong interpersonal and communication abilities
  • Capability to thrive in a fast-paced setting and manage multiple responsibilities
  • Commitment to delivering exceptional customer service
  • Willingness to work evenings, weekends, and holidays