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Guest Services Coordinator

2 months ago

Oklahoma City, Oklahoma, United States Hal Smith Restaurants Full time

Host Role Overview

In the capacity of a Host at Hal Smith Restaurants, your primary duties will encompass guiding patrons to their designated tables and the bar area, warmly welcoming visitors, ensuring timely delivery of food and beverages, and upholding a pristine and secure dining environment. Additionally, you will be responsible for promptly answering incoming calls, assisting with retail transactions, and delivering exceptional service to every guest.

  • Respond to phone inquiries within three rings following established protocols.
  • Welcome guests with a friendly demeanor upon their arrival.
  • Support the cleaning of tables and maintain the cleanliness of the parking area.
  • Efficiently operate point-of-sale systems.
  • Ensure complete satisfaction for guests before their departure.

Required Qualifications:

  • Strong verbal communication skills in English.
  • Capability to manage cash transactions with integrity.
  • Ability to collaborate effectively within a team setting.
  • Physical stamina to meet the demands of the role.