Guest Services Coordinator
2 weeks ago
Host Role Overview
In the capacity of a Host at Hal Smith Restaurants, your primary duties will encompass guiding patrons to their designated seating areas and the bar, warmly welcoming each guest, ensuring timely delivery of food and beverages, and upholding a pristine and secure dining environment. Furthermore, you will be responsible for managing incoming phone inquiries, assisting with merchandise sales, and delivering exceptional service to every visitor.
- Respond to phone inquiries within three rings, adhering to established protocols.
- Welcome guests upon their arrival with a friendly demeanor.
- Support in maintaining cleanliness of tables and the surrounding area.
- Efficiently operate point-of-sale systems.
- Guarantee total guest satisfaction prior to their departure.
Required Skills and Qualifications:
- Proficient communication skills in English.
- Capability to manage cash transactions with integrity.
- Ability to collaborate effectively within a team setting.
- Physical capacity to meet the demands of the role.
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