Fitness Center Member Support

2 weeks ago


Oceanside, California, United States Planet Fitness Full time
Position Overview

Become a vital part of our community at One World Fitness (Planet Fitness), where we are dedicated to fostering a positive environment for our members. As a Customer Experience Associate, you will be instrumental in delivering outstanding service and ensuring a welcoming atmosphere within our fitness centers. This role provides a pathway for personal growth, leadership opportunities, and career advancement within our organization.

Position Title: Customer Experience Associate

Company: One World Fitness (Planet Fitness)

Key Responsibilities:

  • Welcome and assist members, guests, and potential members.
  • Uphold the principles of the Judgement Free Zone.
  • Manage front desk operations, including phone inquiries, member check-ins, and facility tours.
  • Assist in updating member accounts and information.
  • Encourage the sale of memberships and related products.
  • Establish connections with the local community.

Qualifications:

  • Preferred background in customer service.
  • Basic knowledge of computer systems.
  • Enthusiasm for fitness and wellness.
  • Sales experience is advantageous.
  • Dependability and punctuality are essential.
  • Strong customer service abilities and problem-solving skills.
  • High School diploma or GED equivalent is required.
  • Must be at least 18 years old.
  • CPR Certification AED/First Aid /CPR is necessary.

Physical Requirements:

  • Regular standing and walking throughout the shift.
  • Frequent communication with members in person or via phone.
  • Occasional lifting of items up to 50 lbs.

If you are eager to join a team-oriented organization that values dedication and hard work, One World Fitness is the ideal place for you. Together, we can influence the future of fitness and make a meaningful difference in the lives of our members.



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