Behavioral Science Specialist

2 weeks ago

San Diego, California, United States Dexcom Full time

About Dexcom Corporation

Dexcom Corporation (NASDAQ DXCM; Market Cap $44.3B) stands at the forefront of continuous glucose monitoring (CGM) technology. With a mission to revolutionize diabetes management, Dexcom has evolved from a small startup into a global leader over the past 25 years. Our vision extends beyond diabetes, aiming to empower individuals with personalized health insights that address significant health challenges. Our commitment to improving human health drives us forward.

Our team comprises nearly 10, passionate individuals worldwide, dedicated to earning the trust of our customers through integrity, innovation, and reliability. Having positively impacted millions of lives, we aspire to reach even more. Our goal is to emerge as a leading consumer health technology company while continuously innovating solutions for serious health conditions.

The Behavioral Science Team

Welcome to our innovative Behavioral Science team at Dexcom. We are dedicated to utilizing behavioral science principles to enhance user experience and optimize product functionality. As a Behavioral Science Analyst, you will collaborate with a dynamic group of researchers and professionals who are driven by experimentation, teamwork, and a desire for discovery. If you are passionate about advancing medical technology and contributing to impactful research, this is the ideal environment for you.

Key Responsibilities:

  • Create comprehensive behavior maps to visually depict user interactions with products, identifying areas for enhancement.
  • Perform telemetry analysis related to product usage to extract insights on performance and user patterns, offering actionable recommendations to boost engagement and device efficiency.
  • Design and execute behavioral studies to collect qualitative and quantitative data regarding user experiences.
  • Transform research findings into actionable insights and recommendations that tackle business challenges and seize opportunities.
  • Develop and present reports, visualizations, and presentations to convey findings to stakeholders, supporting data-driven decision-making.
  • Collaborate with cross-functional teams, including Product Development, Design, Data Science, and R&D, to integrate behavioral insights into product development processes.
  • Stay informed about the latest research and trends in behavioral science, health technology, and chronic disease management to ensure our products remain innovative.

Qualifications for Success:

  • A degree in Behavioral Science, Psychology, Human Factors, or a related discipline.
  • A solid foundation in mixed methods research, enabling effective data collection and analysis.
  • Proficiency in telemetry analysis, data visualization, and statistical software (e.g., R, Python, SPSS).
  • Strong presentation and communication skills.
  • Experience in a research or insights role within a relevant industry (e.g., technology, healthcare).
  • Ability to thrive in a collaborative, fast-paced, cross-functional team environment.

What We Offer:

  • An opportunity to engage with life-changing CGM technology.
  • A comprehensive benefits package.
  • Opportunities for growth on a global scale.
  • Access to career development through in-house learning programs and tuition reimbursement.
  • A commitment to innovation and support for our employees, customers, and communities.

Travel Requirements:

  • 5-15% travel may be required.

Experience and Education Requirements:

  • Typically requires a Bachelor's degree in a technical field, with 2-5 years of relevant experience, or a Master's degree with 0-2 years of equivalent experience.

Flex Workplace: Your primary location will be a home office, with no assigned workstation. You will collaborate with your manager to determine office visit needs.

Please note: The information provided is not an exhaustive list of the duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required. Management may assign or reassign duties and responsibilities at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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