CDSS Lead Family Services Specialist
1 week ago
Crystal Stairs, Inc. is seeking a highly skilled and experienced Lead Family Services Specialist to join our team. As a key member of our CDSS Case Management team, you will play a critical role in delivering high-quality services to eligible families under the California subsidized child care programs.
Job Summary:The Lead Family Services Specialist will be responsible for determining eligibility and processing enrollment and initial certification of families qualified for subsidized childcare. You will also monitor cases for program compliance, conduct quality assurance reviews of client records, and assist supervisors in identifying work flows and processes for improvement and efficiency.
Key Responsibilities:- Determine eligibility and process family enrollment and complete initial certification of families qualified for subsidized childcare within designated time frames.
- Monitor cases for program compliance and ensure documentation is accurate, appropriate, and complete. Authorize families for childcare services according to agency policies within established timelines.
- Conduct quality assurance reviews of client records.
- Assist Supervisor in formatting, researching, and reconciling exception reports.
- Assist Supervisor in identifying work flows and processes or any other areas for improvement, and help create solutions to gain efficiency and maximize quality of service.
- Research and document complaints and monitor solutions.
- Provide leadership role in special projects; organize activities and monitor progress.
- Provide back-up support to staff as needed and assist management in the area of staff development, improved workflow, team performance, team building, goal accomplishment, etc.
- Investigate and assist in the resolution of difficult and problem cases; handle Appeals and State Hearings.
- Help with the curriculum development for ongoing Program Staff Training as well as help train new and existing staff on new policies and procedures.
- Acts as a liaison between parents, providers, government agencies, and CSI or between parents/providers and other internal departments within CSI (Claims, Provider Services, etc.).
- Assist in developing policies and procedures to meet state and federal program requirements by providing input.
- Review cases for discrepancies that may point to possible fraud.
- Participate in work groups, committees, and ad hoc groups.
- Meet assigned specific performance standards for the respective unit and/or department. Perform other duties as assigned by Supervisor.
- Bachelor of Science/Arts degree from an accredited university or equivalent. Related work experience in case management/human services/client/vendor management/child development may be substituted for college degree.
- Experience working with families receiving subsidized childcare or other social support services. Previous supervisory experience preferred.
- Must have up-to-date COVID vaccination.
- Medical/Dental/Vision/Life and Pet Insurance
- 401k Matching Options
- Flex Spending
- Pre-paid Legal Services
- Sick and Vacation Time
- Paid Holidays
- Training Days/Staff Development
- Opportunity for Advancement
Crystal Stairs, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to building a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.
Additional Requirements: Must be fully vaccinated and remain fully vaccinated against COVID-19. Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration.
-
CDSS Lead Family Services Specialist
3 days ago
Los Angeles, California, United States Crystal Stairs Full timeJob SummaryCrystal Stairs is seeking a highly skilled Lead Family Services Specialist to join our team. As a key member of our CDSS Case Management team, you will play a critical role in delivering programs and services to eligible families under the California subsidized child care programs.Key ResponsibilitiesDetermine eligibility and process family...
-
CDSS Lead Family Services Specialist
3 days ago
Los Angeles, California, United States Crystal Stairs Full timeJob SummaryCrystal Stairs is seeking a highly skilled Lead Family Services Specialist to join our team. As a key member of our CDSS Case Management team, you will play a critical role in delivering programs and services to eligible families under the California subsidized child care programs.Key ResponsibilitiesDetermine eligibility and process family...
-
CDSS Case Management Specialist
3 weeks ago
Los Angeles, California, United States Crystal Stairs Full timeJob Title: CDSS Case ManagementCrystal Stairs, Inc. is seeking a highly motivated and detail-oriented CDSS Case Management Specialist to join our team. As a CDSS Case Management Specialist, you will be responsible for determining eligibility and assisting families in gaining access to child care programs and services.Key Responsibilities:Determine...
-
Lead Family Services Specialist
4 weeks ago
Los Angeles, California, United States Crystal Stairs Full timeJob SummaryCrystal Stairs, Inc. is seeking a highly skilled Lead Family Services Specialist to join our team. As a key member of our CDSS Case Management department, you will play a critical role in delivering programs and services to eligible families under the California subsidized child care programs.Key ResponsibilitiesDetermine eligibility and process...
-
CDSS Quality Assurance Specialist
3 weeks ago
Los Angeles, California, United States Crystal Stairs Full timeJob Title: CDSS Quality Assurance SpecialistCrystal Stairs, Inc. is seeking a highly skilled CDSS Quality Assurance Specialist to join our team. As a key member of our organization, you will be responsible for conducting program monitoring and ensuring compliance with contract and agency requirements.Key Responsibilities:Conduct ongoing compliance case file...
-
CDSS Childcare Eligibility Specialist
2 days ago
Los Angeles, California, United States Crystal Stairs Full timeJob Title: CDSS Childcare Eligibility Specialist (FSS)Crystal Stairs, Inc. is a leading provider of child care services, research, and advocacy. We are committed to building and sustaining a diverse, fully vaccinated workforce and culture.About the Role:We are seeking a highly skilled and experienced Childcare Eligibility Specialist (FSS) to join our team....
-
CDSS Case Management Assistant
1 day ago
Los Angeles, California, United States Crystal Stairs Full timeJob SummaryCrystal Stairs, Inc. is seeking a highly skilled and detail-oriented Program Assistant II to support the Family Services Specialist in our CDSS Case Management team. As a key member of our team, you will be responsible for creating and maintaining new parent or provider files, reviewing and ensuring proper documentation, preparing forms and...
-
Program Coordinator
3 weeks ago
Los Angeles, California, United States Crystal Stairs Full timeJob DescriptionCrystal Stairs, Inc. is seeking a highly skilled and experienced Program Coordinator to lead the operations of the Child Development Services (CDSS) department. The ideal candidate will have a strong background in child development, excellent leadership and communication skills, and the ability to work collaboratively with diverse groups of...
-
Lead Family Services Specialist
3 weeks ago
Los Angeles, California, United States Crystal Stairs Full timeJob Title: Lead Family Services SpecialistCrystal Stairs, Inc. is seeking a highly skilled and experienced Lead Family Services Specialist to join our team. As a key member of our staff, you will play a vital role in delivering high-quality services to families in need.Job Summary:The Lead Family Services Specialist will be responsible for providing...
-
Family Services Specialist Lead
3 weeks ago
Los Angeles, California, United States Crystal Stairs Full timeJob Title: Family Services Specialist LeadCrystal Stairs, Inc. is seeking a highly skilled and experienced Family Services Specialist Lead to join our team. As a key member of our team, you will be responsible for leading the delivery of quality services in the areas of family enrollment, case management, and program compliance.Key Responsibilities:Determine...
-
Lead Family Services Specialist
4 weeks ago
Los Angeles, California, United States Crystal Stairs Full timeJob Title: Enrollments - Lead Family Services SpecialistCrystal Stairs, Inc. is seeking a highly skilled and experienced Lead Family Services Specialist to join our team. As a key member of our Enrollment Program, you will play a critical role in delivering high-quality services to eligible families under the California subsidized child care programs.Key...
-
Lead Family Services Specialist
3 weeks ago
Los Angeles, California, United States Crystal Stairs Full timeJob DescriptionCrystal Stairs, Inc. is a leading provider of child care services, research, and advocacy. We are committed to building and sustaining a diverse, fully vaccinated workforce and culture.As a Lead Family Services Specialist - Enrollments, you will play a critical role in delivering high-quality services to eligible families under the California...
-
Lead Family Services Specialist
3 weeks ago
Los Angeles, California, United States Crystal Stairs Full timeJob SummaryCrystal Stairs, Inc. is seeking a highly skilled and experienced Lead Family Services Specialist to join our team. As a key member of our staff, you will be responsible for delivering high-quality services to families in need, ensuring compliance with program requirements, and providing leadership and support to our team.Key...
-
Roofing Technical Services Specialist
1 day ago
Los Angeles, California, United States Roof Repair Specialist Full timeJob OverviewWe are seeking a skilled Roofing Technical Services Specialist to join our team at Roof Repair Specialist. As a key member of our team, you will be responsible for diagnosing and repairing complex roofing issues, ensuring the highest level of quality and customer satisfaction.Key Responsibilities:Conduct thorough inspections of residential,...
-
Family Services Specialist
3 weeks ago
Los Angeles, California, United States Crystal Stairs Full timeJob DescriptionCrystal Stairs, Inc. is a leading provider of child care services, research, and advocacy. We are committed to building and sustaining a diverse, fully vaccinated workforce and culture.As a Family Services Specialist, you will play a critical role in determining eligibility and assisting parents gain access to child care programs and services....
-
Lead Family Services Specialist
3 weeks ago
Los Angeles, California, United States Crystal Stairs Full timeJob SummaryCrystal Stairs, Inc. is seeking a highly skilled and experienced Lead Family Services Specialist to join our team. As a key member of our staff, you will be responsible for delivering programs and services to eligible families under the California subsidized child care programs.Key ResponsibilitiesDetermine eligibility and process family...
-
Los Angeles, California, United States Wayfinder Family Services Full timeJob SummaryWe are seeking a highly skilled and experienced Program Supervisor to join our Family Preservation team at Wayfinder Family Services. As a Program Supervisor, you will be responsible for overseeing the implementation and management of our Family Preservation Program, which provides intensive, in-home support to at-risk families in Los Angeles...
-
Quality Assurance Specialist
2 weeks ago
Los Angeles, California, United States Crystal Stairs Full timeJob Title: CDSS - Quality Assurance Program SpecialistCrystal Stairs, Inc. is seeking a Quality Assurance Program Specialist to join our team. As a key member of our organization, you will be responsible for conducting program monitoring and ensuring compliance with contract and agency requirements.Key Responsibilities:Conduct ongoing compliance case file...
-
Program Supervisor, Family Preservation
1 day ago
Los Angeles, California, United States Wayfinder Family Services Full timeJob SummaryWayfinder Family Services is seeking a highly skilled and experienced Program Supervisor to oversee the implementation and program management of the Family Preservation Program. This role will supervise In-Home Outreach Counselors who provide intensive, in-home support to at-risk families in Los Angeles County.The primary goal of this position is...
-
ISD Contract and Procurement Supervisor
2 days ago
Los Angeles, California, United States State of California Full timeJob SummaryThe California Department of Social Services (CDSS) is seeking a highly skilled ISD Contract and Procurement Supervisor to join our team. As a key member of our Information Systems Division, you will play a critical role in ensuring the effective management of IT contracts and procurement processes.Key ResponsibilitiesLead the development and...