Family Services Specialist

3 days ago


Los Angeles, California, United States Crystal Stairs Full time
Job Description

Crystal Stairs, Inc. is a leading provider of child care services, research, and advocacy. We are committed to building and sustaining a diverse, fully vaccinated workforce and culture.

As a Family Services Specialist, you will play a critical role in determining eligibility and assisting parents gain access to child care programs and services. You will work under general supervision to assess family eligibility, collect documents, explain program rules, and assess family's need for program referrals.

Key Responsibilities:

  • Determine eligibility and process enrollment for families under the California subsidized child care programs.
  • Conduct appointments to assess family eligibility and collect documents.
  • Explain program rules and assess family's need for program referrals.
  • Effectively manage client activities and changes for a caseload of approximately 175+ clients.
  • Collaborate with Fraud Prevention Unit to maintain program integrity.

Requirements:

  • Bachelor of Science/Arts degree from an accredited university or equivalent.
  • Experience working with families receiving subsidized childcare or other social support services.
  • Related work experience in case management/human services/client/vendor management/child development.
  • Knowledge and competency with using County Welfare Department applications and other database applications.

Total Package of Benefits:

  • Medical/Dental/Vision - 95% Paid by employer.
  • 401k Matching Options.
  • Flex Spending.
  • Pre-paid Legal Services.
  • Sick and Vacation Time.
  • Paid Holidays and Winter Break.
  • Opportunity for Growth and Development.

Crystal Stairs, Inc. is an equal opportunity employer and provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.



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