Program Supervisor, Family Preservation
4 weeks ago
Wayfinder Family Services is seeking a highly skilled and experienced Program Supervisor to oversee the implementation and program management of the Family Preservation Program. This role will supervise In-Home Outreach Counselors who provide intensive, in-home support to at-risk families in Los Angeles County.
The primary goal of this position is to prevent child abuse and neglect by addressing issues that place children at risk of out-of-home placement. This role is crucial in leading a team in promoting family stability and ensuring the well-being of children within their homes.
Key Responsibilities- Collaborate with the Family Preservation Program Director to integrate the values of Inclusion, Diversity, Equity, and Accessibility (IDEA) into all aspects of the organization.
- Promote the Continuous Quality Improvement (CQI) process by identifying quality indicators and opportunities for departmental and organizational process improvement.
- Report any incidents/accidents according to incident reporting procedures and protocols within designated timelines as outlined in the reporting procedures.
- Develop, implement, and monitor the Family Preservation Program's policies and procedures.
- Oversee staff supervision of the Family Preservation program within the Pomona and Vermont Corridor Service Area offices in San Dimas and LA Campus, respectively.
- Stay informed about best practices in family preservation and child welfare.
- Demonstrate knowledge of quarterly and annual program audits.
- Facilitate internal and external communication with vendors, agencies/organizations, and community partners.
- Ensure all documents are uploaded to the appropriate record and redacted as needed to ensure compliance with agency standards pertaining to protected health information.
- Be available on-call to program staff by phone, may be required to go out into the field.
- Manage and maintain other records in accordance to set policies and procedures.
- Ensure sensitivity to the service population's cultural and socioeconomic characteristics.
- Maintain confidentiality of all pertinent client information.
- Perform other duties as may become necessary or as directed.
- A master's degree in social work, psychology, counseling or a related field from an accredited college or university is required.
- Must possess licensure in a mental health discipline, as recognized by the California Board of Behavioral Sciences, such as a Licensed Clinical Social Worker or Licensed Marriage and Family Therapist is required.
- Minimum of 5 years of experience in social services or child welfare, with at least two years in a managerial or supervisory role.
- Experience in family preservation or related programs is preferred.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication skills.
- Proficient in using Microsoft Office, specifically Word, Excel, and Outlook.
- Ability to work independently, with a broad range of delegated responsibilities.
- Good grammar, diction, and ability to write clearly and concisely.
- Bilingual (Spanish/English) preferred.
Wayfinder is committed to creating an environment where employees and clients are safe. To meet this goal, we ask that employees be fully vaccinated (including boosters, where applicable) against the COVID-19 virus as a condition of employment. All staff must demonstrate evidence of complete vaccination, including booster, on or before their employment start date. Wayfinder will consider requests for exemption based on religious beliefs or medical accommodations.
Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with Unaccompanied Children, including Varicella, MMR, TDap or Tdap, and Influenza. Wayfinder requires a thorough background screening process, including fingerprinting and a health screening.
Wayfinder practices Trauma-Informed Care (TIC) principles which recognize the signs, symptoms, and widespread impact of trauma. Employees integrate the knowledge of Trauma-Informed Care into policies, procedures, and practices to prevent re-traumatization which promotes the healing of families, youth, individuals, and communities.
Wayfinder is an Equal Opportunity Employer.
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