Lead Family Services Specialist

1 day ago


Los Angeles, California, United States Crystal Stairs Full time
Job Summary

Crystal Stairs, Inc. is seeking a highly skilled and experienced Lead Family Services Specialist to join our team. As a key member of our staff, you will be responsible for delivering programs and services to eligible families under the California subsidized child care programs.

Key Responsibilities
  • Determine eligibility and process family enrollment for subsidized childcare services.
  • Monitor cases for program compliance and ensure accurate documentation.
  • Conduct quality assurance reviews of client records and identify areas for improvement.
  • Assist in the development of policies and procedures to meet state and federal program requirements.
  • Provide leadership and support to staff as needed.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • Minimum of two to three years of experience working with families receiving subsidized childcare or other social support services.
  • Knowledge of County, State, and Federal provider contract requirements for Alternative Payment and Child Care Subsidy Programs.
  • Excellent communication and customer relations skills.
Benefits
  • Medical, dental, and vision insurance.
  • 401k matching options.
  • Flex spending.
  • Pre-paid legal services.
  • Sick and vacation time.
  • Paid holidays and winter break.
  • Opportunity for growth and development.

Crystal Stairs, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to building a fully vaccinated, diverse workforce and culture.



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