CDSS Case Management Assistant
1 day ago
Crystal Stairs, Inc. is seeking a highly skilled and detail-oriented Program Assistant II to support the Family Services Specialist in our CDSS Case Management team. As a key member of our team, you will be responsible for creating and maintaining new parent or provider files, reviewing and ensuring proper documentation, preparing forms and notices, and entering client information into our database.
Key Responsibilities- Create and maintain new parent or provider files, including filing required documentation.
- Review and ensure proper documentation are provided.
- Prepare forms, notices and correspondence regarding missing documentations.
- Enter client information on GEARS and other internal database.
- Make follow-up phone calls to providers regarding terminated parents.
- Set up appointments for new enrollments/recertifications and/or follow up on rescheduled appointments and no-shows.
- Send letters to parents of documentation needed for re/certification.
- Follow the Interagency Transfer Agreement process when sending families to or receiving families from other agencies.
- Maintain private agency waiting list by updating, editing and verifying info.
- Check for qualifying need, residence of families and child care needs within our service area.
- Sort and distribute incoming mail, and serve as backup for monthly claim processing as needed.
- High School diploma required; Associate of Arts degree in the Social Sciences field preferred.
- Minimum 1 year experience working with parents receiving subsidized child care or social support services.
- Minimum 1 year experience in a administrative or clerical support position.
- Requires knowledge and competency on GEARS and other database applications.
- Must have some knowledge of County, State and Federal program requirements for Alternative Payment and Child Care Subsidy Programs.
- Requires excellent problem solving skills and ability to handle challenging customer calls or requests.
- Requires great attention to detail.
- Must possess ability to work with a diverse individuals, groups, and management levels.
- Requires excellent verbal and written communication skills.
- Must be flexible and able to manage multiple tasks and handle changing priorities and deadlines.
- Strong organizational and administrative skills.
- Requires considerable accuracy and ability to produce under tight deadlines.
- Medical/ Dental/ Vision - 95% paid by employer.
- 401k Matching Options.
- Flex Spending Pre-paid Legal Services.
- Sick and Vacation Time Paid Holidays and Winter Break.
- Opportunity for Growth and Development.
- Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRMCrystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.
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CDSS Case Management Specialist
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Los Angeles, California, United States Crystal Stairs Full timeJob Title: CDSS Case ManagementCrystal Stairs, Inc. is seeking a highly motivated and detail-oriented CDSS Case Management Specialist to join our team. As a CDSS Case Management Specialist, you will be responsible for determining eligibility and assisting families in gaining access to child care programs and services.Key Responsibilities:Determine...
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CDSS Lead Family Services Specialist
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CDSS Lead Family Services Specialist
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Los Angeles, California, United States Crystal Stairs Full timeJob SummaryCrystal Stairs is seeking a highly skilled Lead Family Services Specialist to join our team. As a key member of our CDSS Case Management team, you will play a critical role in delivering programs and services to eligible families under the California subsidized child care programs.Key ResponsibilitiesDetermine eligibility and process family...
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CDSS Lead Family Services Specialist
3 days ago
Los Angeles, California, United States Crystal Stairs Full timeJob SummaryCrystal Stairs is seeking a highly skilled Lead Family Services Specialist to join our team. As a key member of our CDSS Case Management team, you will play a critical role in delivering programs and services to eligible families under the California subsidized child care programs.Key ResponsibilitiesDetermine eligibility and process family...
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