Business Development Manager

1 day ago


Chicago, Illinois, United States Cyber Infrastructure Full time
About the Role

Cyber Infrastructure is seeking a highly skilled Business Development Manager to join our team. As a key member of our sales team, you will be responsible for managing client relationships, driving sales growth, and delivering exceptional customer service.

Key Responsibilities
  • Manage and oversee assigned client accounts, serving as the primary point of contact.
  • Identify client needs and develop customized solutions to meet their business objectives.
  • Lead internal teams to ensure client expectations and deliverables are met on time.
  • Build and maintain long-term, strategic relationships with clients to drive retention and satisfaction.
  • Proactively handle client concerns, providing timely resolutions to maintain high satisfaction levels.
  • Meet or exceed sales targets through account growth, upselling, and cross-selling.
  • Provide regular performance updates and strategic insights to clients.
  • Support contract negotiations, ensuring favorable terms for both the client and Cyber Infrastructure.
  • Mentor junior team members and promote a collaborative, goal-driven environment.
Requirements
  • 2-6 years of experience in sales, client relations, or account management.
  • Strong leadership skills with proven experience in managing client accounts and leading teams.
  • Excellent communication and relationship management abilities.
  • Ability to juggle multiple accounts while maintaining attention to detail.
  • Proficiency in CRM tools and MS Office (Word, Excel, PowerPoint).
  • Target-driven with a focus on achieving and exceeding sales goals.


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