Tenant Services Coordinator
4 days ago
As a Tenant Services Coordinator at Zeller, you will play a crucial role in ensuring the smooth operation of our properties. Your primary responsibility will be to develop and maintain effective communication with tenants, ensuring that all service calls are addressed promptly and efficiently.
Key Responsibilities:
- Establish and maintain a strong relationship with tenants, addressing their needs and concerns in a timely and professional manner.
- Coordinate tenant welcome packages, move-in/move-out activities, and maintain accurate records of tenant information.
- Utilize the Angus Property Management System to track and manage incoming service requests, ensuring timely resolution and follow-up with tenants.
- Prepare and disseminate reports, including the monthly operation report and construction draw funding process.
- Maintain inventory of office supplies, forms, and equipment, ensuring efficient operations.
Requirements:
- 1-2 years of related experience or equivalent combination of education and experience.
- Proficiency in Microsoft Word, WordPerfect, Excel, email, and the internet.
- Excellent verbal, communication, and organizational skills.
- Ability to produce accurate work products and maintain attention to detail.
- Financial aptitude and ability to work in a fast-paced environment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is regularly required to sit and use hands and fingers to handle or feel objects and operate office equipment. The employee is frequently required to talk, hear, stand, walk, and reach with hands and arms. The employee may occasionally lift and/or move up to 10 pounds.
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