Associate Director, Sales Operations Specialist

4 days ago

Boston, Massachusetts, United States Ironwood Pharmaceuticals Full time
Job Title: Associate Director, Sales Operations

Ironwood Pharmaceuticals is a leading global gastrointestinal (GI) healthcare company on a mission to advance the treatment of GI diseases and redefine the standard of care for GI patients. We are pioneers in the development of LINZESS (linaclotide), the U.S. branded prescription market leader for adults with irritable bowel syndrome with constipation or chronic idiopathic constipation.

Job Summary:

The Associate Director, Sales Operations position is a critical strategic role within the Sales Operations group reporting to the Senior Director of Sales Operations. This role's responsibilities are first and foremost about improving sales productivity and effectiveness. To do this, they are responsible for management, administration, and implementation of various systems/processes that support the IRWD sales forces specifically focusing on incentive plan design, sales contests, field data reporting, strategic customer call planning, CRM changes, alignments/sizing, and the annual sales force performance review process.

Key Responsibilities:
  • Design, implement, manage, report, and analyze rare disease IC plans, Field Reporting, Sales Force Sizing/Alignments, and Data and Crediting.
  • Develop rare disease CRM and field data/reporting processes, including planning, roll-out, change management, compliance, support, maintenance, and reporting.
  • Manage, report, and analyze incentive compensation (IC) plan, contests, quarterly call planning cycle, and special projects for LINZESS.
  • Act as internal contact, overall project coordinator, and liaison between the Field Sales Force, Marketing, IT, finance, TT&C (Talent Team & Culture), other inter-departmental, and selected third-party vendors to ensure the proper allocation and deployment of business resources to optimize sales force impact in assigned areas.
  • Act as business owner and project manager for all aspects of incentive compensation and field reporting related to incentive compensation. Ensure all aspects of assigned areas are conducted in a compliant fashion and are aligned with the needs of the sales organization and overall corporate direction/strategy/goals.
  • Coordinate and ensure adequate reporting is available to all levels of the organization and the sales team to aid in the sales promotion process, including calibration and succession planning.
  • Partner with Sales Leadership to align Sales Operations with overall business objectives.
  • Responsible for the Sales Performance Management process, including but not limited to year-end reviews, ratings, and promotions.
  • Cross-collaborate with functions including but not limited to: IT, TT&C (Talent Team & Culture), Marketing, and Analytics to align sales operations strategies with business objectives.
  • Serve as a main point of contact for Area Directors and Regional Sales Managers (RSMs) regarding Sales Operations.
  • Manage vendor relationships and oversee operational aspects of field reporting, strategic field effectiveness analysis, and IC operations. Maintain high levels of quality, accuracy, and process consistency.
Requirements:
  • Bachelor's degree in a related field. Advanced degree (MBA) preferred.
  • 8-10 years of related professional experience with 3+ years of pharmaceutical sales, marketing, or operations experience preferred.
  • Experience in rare disease, sales operation, planning, or reporting, or incentive compensation design and forecasting a plus.
  • Demonstrated ability to scope and manage projects.
  • Excellent analytic skills, and demonstrated experience in analyzing and synthesizing data to inform decision making, using Excel and other tools.
  • Ability to handle multiple responsibilities, prioritize appropriately, and find the way to deliver results efficiently.
  • Works well with others in a team-oriented environment.
  • Detail-oriented, strong problem-solving skills, and high sense of urgency.
  • Excellent oral and written communication skills.

  • Sales Director

    3 weeks ago

    Boston, Massachusetts, United States Sales Geek Full time

    About Sales GeekSales Geek is a pioneering organization that has revolutionized the sales industry with its award-winning business model. Founded in 2017 by Richard Few, the company has established a strong presence in the UK, Australia, USA, and other parts of the world.Our mission is to empower entrepreneurs and sales professionals to build successful...

  • Regional Sales Director

    4 weeks ago

    Boston, Massachusetts, United States Medsurg Sales Staffing Full time

    Job OverviewMedsurg Sales Staffing is seeking an experienced sales manager to lead our medical device sales team. As a key member of our organization, you will be responsible for managing a team of sales representatives and clinical specialists, driving revenue growth, and expanding our customer base.Key ResponsibilitiesManage a team of 6 sales...

  • Associate Director Field Reimbursement Specialist

    4 days ago

    Boston, Massachusetts, United States Daiichi Sankyo Full time

    Job Title: Associate Director Field ReimbursementJoin Daiichi Sankyo, a global pharmaceutical innovator, in a critical role that drives patient access to our oncology products. As an Associate Director Field Reimbursement, you will serve as a field-based product access specialist, providing reimbursement support to healthcare professionals and facilitating...

  • Executive Director of Sales and Operations

    4 weeks ago

    Boston, Massachusetts, United States Pottery Barn Full time

    About the PositionWe are seeking a highly skilled and experienced Executive Director of Sales and Operations to lead our team in enhancing the quality of our customers' lives at home. If you are passionate about building a home with us and have a strong track record in sales and team management, we encourage you to explore this opportunity.Key...

  • Associate Director, Field Reimbursement Specialist

    2 weeks ago

    Boston, Massachusetts, United States Daiichi Sankyo, Inc. Full time

    Job SummaryWe are seeking an experienced Associate Director, Field Reimbursement to join our Daiichi Sankyo, Inc. team. In this critical role, you will serve as a field-based product access specialist, providing reimbursement support to healthcare professionals to facilitate patient access to our oncology products.Key ResponsibilitiesDevelop and maintain...

  • Associate Director, Operations

    22 hours ago

    Boston, Massachusetts, United States Northeastern University Full time

    About the OpportunityThe Associate Director, Loans & Operations will oversee the management of operations for university disbursement processes and educational loan processing within Student Financial Services. This includes disbursement setup, scheduling, and maintenance, as well as exception reporting, staff communications, and training.Key...

  • Associate Director, Sales Leadership

    4 weeks ago

    Boston, Massachusetts, United States Bruker Full time

    About the RoleWe are seeking a highly motivated and experienced Associate Director, Sales to drive growth and lead our sales team to achieve revenue goals. As a key member of our Preclinical Imaging Division, you will be responsible for managing and overseeing direct sales and applications teams to ensure the success of our business.Key ResponsibilitiesLead...

  • Operations Director

    4 weeks ago

    Boston, Massachusetts, United States Acclaim Recruiters Full time

    Operations Director - Key Responsibilities$90,000 - $100,000 with bonus opportunities**Job Summary:**As an Operations Director at Acclaim Recruiters, you will be responsible for overseeing the daily front-line operations, including customer service, dispatch, transportation, and warehouse functions. Your primary goal will be to ensure timely processing and...

  • Podiatrist - Medical Director Services PC

    4 weeks ago

    Boston, Massachusetts, United States Medical Director Services PC Full time

    Job Summary:Medical Director Services PC is seeking an experienced Podiatrist to provide professional and medical podiatric services to patients with conditions affecting the foot, ankle, and related structures in skilled nursing facilities throughout Massachusetts. Inquire about availability in other states as well.Key Responsibilities:Provide essential...

  • Podiatrist Specialist

    7 days ago

    Boston, Massachusetts, United States Medical Director Services PC Full time

    Podiatrist Job OpportunityMedical Director Services PC is seeking an experienced Podiatrist to provide medical services to patients with conditions affecting the foot, ankle, and related structures in skilled nursing facilities throughout Massachusetts. Inquire about availability in other states as well.Job Summary:Provide professional and medical podiatric...

  • Podiatrist Specialist

    5 days ago

    Boston, Massachusetts, United States Medical Director Services PC Full time

    Podiatrist Job OpportunityMedical Director Services PC is seeking an experienced Podiatrist to provide medical services to patients with conditions affecting the foot, ankle, and related structures in skilled nursing facilities throughout Massachusetts. Inquire about availability in other states as well.Job Summary:Provide professional and medical podiatric...

  • Clinical Support Specialist for Medical Equipment

    1 month ago

    Boston, Massachusetts, United States Medsurg Sales Staffing Full time

    Position OverviewA leading medical device organization is seeking to hire a Clinical Support Specialist. This role offers comprehensive healthcare and retirement benefits, along with coverage for travel expenses, including vehicle costs, fuel, mobile communication, and technology tools.As a Clinical Support Specialist, you will engage with cutting-edge...

  • Associate Director of Financial Aid Operations

    2 weeks ago

    Boston, Massachusetts, United States InsideHigherEd Full time

    About the RoleBoston University Student Financial Services is seeking an Associate Director of Outreach to join our team. This role will work closely with the Associate Director of Operations and the Director of Student Financial Services to administer a holistic financial aid program that supports the recruitment and retention efforts of the Medical...

  • Director of Office Operations

    3 weeks ago

    Boston, Massachusetts, United States Ingenius Prep Full time

    About the RoleInGenius Prep is seeking a highly motivated and results-driven Assistant Office Director to join our team in Boston, MA. As a key member of our sales and business development team, you will be responsible for establishing new operations, locating and forming corporate partnerships, and driving sales growth.Key ResponsibilitiesSales and Business...

  • Regional Sales Director

    7 days ago

    Boston, Massachusetts, United States Paycor Full time

    {"Job Title": "Regional Sales Director", "Job Summary": "The Regional Sales Director is responsible for building and developing a high-performing Sales team within a defined territory to drive revenue growth and to achieve sales quotas.", "Essential Duties and Responsibilities": "Communicate Paycor sales vision, business plans, and organizational updates to...

  • Associate Creative Director, Copy Specialist

    6 days ago

    Boston, Massachusetts, United States Mullen Full time

    Job Title: Associate Creative Director, CopyWe are seeking a highly skilled Associate Creative Director, Copy to join our team at MullenLowe. As a key member of our creative department, you will be responsible for developing and executing high-quality, creative advertising materials that meet and exceed client expectations.Key Responsibilities:Develop 360...

  • Director of Office Operations

    4 weeks ago

    Boston, Massachusetts, United States Ingenius Prep Full time

    About the RoleInGenius Prep is seeking a highly motivated and results-driven Assistant Office Director to join our team in Boston, MA. As a key member of our sales and business development team, you will be responsible for establishing new operations, locating and forming corporate partnerships, and driving sales growth.Key ResponsibilitiesDevelop and...

  • Strategic Sales Director

    2 weeks ago

    Boston, Massachusetts, United States Gilbane Building Company Full time

    Senior Strategic Sales DirectorGilbane Building Company is seeking a seasoned Senior Strategic Sales Director to lead our sales organization and drive business growth. As a key member of our Global Sales and Marketing team, you will be responsible for developing and executing sales strategies that align with our company's overall business objectives.Key...

  • Operations Director

    4 weeks ago

    Boston, Massachusetts, United States Cooper Connect Full time

    Job DescriptionAbout Cooper ConnectCooper Connect is a dynamic organization seeking a highly skilled Operations Director to join our team. As a key member of our leadership team, you will play a critical role in driving operational excellence and delivering exceptional results.Key ResponsibilitiesDeliver operational excellence by coordinating with other...

  • Clinical Application Specialist in Medical Technology

    1 month ago

    Boston, Massachusetts, United States Medsurg Sales Staffing Full time

    Position OverviewA leading medical device manufacturer is seeking to hire a Clinical Support Specialist. This role offers comprehensive healthcare and retirement benefits, along with reimbursement for travel-related expenses including vehicle, fuel, and communication tools. The company prides itself on exceptional leadership and a robust portfolio of support...