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Executive Director of Sales and Operations
2 months ago
We are seeking a highly skilled and experienced Executive Director of Sales and Operations to lead our team in enhancing the quality of our customers' lives at home. If you are passionate about building a home with us and have a strong track record in sales and team management, we encourage you to explore this opportunity.
Key Responsibilities- Hire and Develop Associates
- Identify and recruit top talent to join our team
- Develop and implement effective training programs to enhance associate skills and knowledge
- Lead to Achieve Sales Goals
- Develop and execute sales strategies to drive revenue growth
- Monitor and analyze sales performance to identify areas for improvement
- Manage Store Operations
- Oversee daily store operations, including inventory management and visual merchandising
- Ensure a positive and engaging customer experience
- Ensure Exemplary Customer Service
- Develop and implement customer service strategies to drive customer satisfaction
- Monitor and address customer complaints in a timely and effective manner
- Build Relationships with Customers
- Develop and maintain strong relationships with customers to drive loyalty and retention
- Identify and capitalize on opportunities to upsell and cross-sell products
- Train and Motivate Associates
- Develop and implement training programs to enhance associate skills and knowledge
- Recognize and reward associate achievements and contributions
- Maintain Visual Merchandising Standards
- Oversee visual merchandising efforts to ensure a cohesive and engaging store environment
- Monitor and address visual merchandising issues in a timely and effective manner
- Create a Positive Work Environment
- Develop and implement strategies to foster a positive and inclusive work environment
- Recognize and reward associate achievements and contributions
- Proven Experience in Sales and Operations
- Minimum 4 years of experience in sales and operations leadership roles
- Proven track record of driving sales growth and improving operational efficiency
- Strong Leadership and Communication Skills
- Excellent communication and interpersonal skills
- Ability to lead and motivate cross-functional teams
- Business Acumen and Analytical Skills
- Strong business acumen and analytical skills
- Ability to analyze data and make informed business decisions
As part of our team, you may be eligible for a generous discount on all our brands, 401(k) plan, paid vacations, health benefits, and career development opportunities.
Company MissionOur mission is to create a culture of diversity, equity, and inclusion that fosters innovation and high-performance teams. We value individual differences and strive for a work environment where everyone can bring their authentic selves.