Automotive Customer Service Representative

2 weeks ago


Atlanta, Georgia, United States RemX Full time
RemX is seeking dedicated individuals to join our esteemed team in the Automotive sector, focusing on Customer Support and Account Management.

Position Overview:
Customer Support & Client Accounts

Compensation: $21 per hour

Work Environment: Onsite in Alpharetta, GA

Operational Hours: Varies by department, including shifts from 8am-5pm, 9am-6pm, and at least two weekly shifts from 11am-8pm, along with every other Saturday (typically two to three per month).

Eligibility Requirements:
Must reside within 25 miles of Alpharetta and possess a Bachelor's degree.

Key Responsibilities:
  • Handle a high volume of inbound and outbound calls.
  • Bachelor's degree is mandatory.
  • Process payments and account settlements.
  • Perform various tasks as assigned.
  • Adhere to compliance policies and procedures.
  • Contribute to enhancing Customer Satisfaction scores by meeting qualitative objectives.
  • This role is ideal for individuals seeking entry-level opportunities in Customer Service, Client Accounts, or Automotive Finance.
Preferred Skills:
  • Proficient in Microsoft Office Suite (Word, Excel, Teams).
  • Strong written and verbal communication abilities.
  • Exhibit friendliness, tact, efficiency, organization, patience, and the capacity to work effectively under pressure and deadlines.
  • Attention to detail is crucial for compliance with federal and state lending and documentation requirements.
  • Ability to multitask is essential.
  • A willingness to learn, a positive attitude, and flexibility are highly valued.
  • A background in Customer Service is advantageous.
  • A four-year college degree is preferred but not mandatory.
For immediate consideration, please submit your updated resume and contact information, referencing the Customer Service position in Alpharetta.

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