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Sales Representative

2 months ago

Atlanta, Georgia, United States Sonic Automotive Full time

**Job Summary**

Sonic Automotive is seeking a highly motivated and customer-focused Sales Agent to join our team. As a Sales Agent, you will be responsible for generating sales appointments with customers who contact the dealership via the internet to purchase new and/or pre-owned vehicles.

**Key Responsibilities:**

  • Respond to customer inquiries with courtesy, accuracy, and professionalism
  • Promptly and accurately enter all customer inquiry data into the CRM
  • Generate sales appointments
  • Conduct phone surveys to assess customer preferences and quality of experience
  • Effectively utilize lead management tools
  • Compile all necessary reports, forms, and other documentation on a timely basis
  • Perform other job-related duties as assigned

**Requirements:**

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
  • The requirements listed are representative of the knowledge, skill, and/or ability required
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • All applicants must be authorized to work in the USA
  • All applicants must perform duties and responsibilities in a safe manner
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

**Additional Information:**

The Sales Agent is responsible for delivering a premium customer experience by responding to customer inquiries in a prompt, professional, accurate, and courteous manner. This highly accountable position uses lead management tools, CRM software, and the internet to manage inquiry flow, update customer files, and closely track customer interest. The Sales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy-to-use systems, and a great work environment.