Customer Service Representative

5 days ago


Homer, Alaska, United States Builders FirstSource Full time

Job Summary

We are seeking a highly skilled and customer-focused Cashier I Inside Sales to join our team at Builders FirstSource. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized work environment.

Key Responsibilities

  • Customer Service
    • Greet customers in a pleasant and professional manner
    • Process payment of customer purchases at retail locations
    • Count money to verify amounts and issue receipts for funds received using a cash register
  • Transaction Processing
    • Open and close-out till and accurately document all transactions
    • Make accurate change, verify credit cards and checks, and balance receipts
  • Store Maintenance
    • Keep work area clean and neat
    • Assist in pricing and stocking inventory, display preparation and maintenance, and maintain quality store presentation
  • Additional Responsibilities
    • Provide prompt and efficient telephone service
    • Participate in annual physical inventory activities
    • Understand and observe all safety procedures and practices in order to prevent injury to self or co-workers

Requirements

  • High school diploma or General Education Degree (GED) and six (6) months related experience
  • Strong customer service skills both face-to-face and telephone
  • Working knowledge in the use and operation of a cash register
  • Good mathematical aptitude
  • Good verbal and written communication skills
  • Ability to be detailed oriented

Work Environment

  • Subject to both typical office environment and outside locations with temperature and weather variations
  • Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds


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