Shift Supervisor

4 days ago


Homer, Alaska, United States The Wolak Group Full time

The Wolak Group is currently seeking a highly skilled and motivated Shift Supervisor to join our team. As a leading Dunkin' Franchise, we pride ourselves on delivering exceptional service to our guests and providing a positive work environment for our employees.

We are looking for a dedicated and results-driven individual who can lead our team to success. The ideal candidate will have excellent communication and leadership skills, with the ability to motivate and train our employees to deliver outstanding customer service.

Key Responsibilities:

  • Lead and manage a team of employees to ensure exceptional customer service and a clean, safe, and welcoming store environment.
  • Train and develop employees to improve their skills and knowledge, with a focus on customer service, food safety, and store operations.
  • Monitor and control store operations, including inventory management, cash handling, and customer complaints.
  • Collaborate with other team members to achieve sales and customer satisfaction goals.
  • Identify and implement opportunities to improve store performance, including process improvements and cost savings initiatives.

What We Offer:

  • Competitive hourly rate and opportunities for advancement.
  • Comprehensive training and development programs to help you succeed in your role.
  • A fun and dynamic work environment with a team of passionate and dedicated employees.
  • Opportunities for career growth and professional development.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in a leadership or management role, preferably in the food service industry.
  • Excellent communication and leadership skills, with the ability to motivate and train employees.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Physical ability to stand for long periods, lift up to 25 pounds, and move quickly and safely in a fast-paced environment.


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