Nighttime Guest Services Auditor

1 week ago


Homer, Alaska, United States Land's End Management Corporation Full time
Position: Overnight Hotel Auditor at Land's End Management Corporation

Overview: The Overnight Hotel Auditor at Land's End Management Corporation begins their journey as a Front Desk Associate, mastering the essential duties of this role before advancing to the Auditor position. This position entails the examination and validation of daily hotel transactions, generating reports, reconciling accounts, and preparing for the arrival of guests the following day. A keen eye for detail and strong communication skills with management are vital for success in this role.

Key Responsibilities:

  • Provide outstanding customer service consistently
  • Execute Front Desk Associate responsibilities as trained during designated shifts
  • Manage electronic bookings and confidently address guest inquiries
  • Utilize the Mitel Phone system to coordinate guest reservations
  • Review guest accounts, assess inventory, and assist guests with late-night requests

Required Skills and Qualifications:

  • Genuine enthusiasm for the hospitality and service sector
  • Capability to independently manage customer interactions

If you are eager to contribute to a team that prioritizes guest satisfaction and meticulous attention to detail, consider exploring the Overnight Hotel Auditor role at Land's End Management Corporation.



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