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Evening Audit Specialist
2 months ago
Overview: The Overnight Hotel Auditor at Land's End Management Corporation begins their journey as a Front Desk Associate, mastering the responsibilities of that role before advancing to the Auditor position. This position is crucial for ensuring the accuracy of daily hotel financial transactions, generating reports, reconciling accounts, and preparing for the next day's arrivals. A keen eye for detail and strong communication skills with management are essential for success in this role.
Key Responsibilities:
- Provide outstanding customer service consistently
- Execute Front Desk Associate duties as trained during designated shifts
- Manage electronic bookings and confidently address guest inquiries
- Utilize the Mitel Phone system and oversee guest reservations
- Review guest accounts, check supplies, and assist guests with late-night requests
Required Skills and Qualifications:
- Strong enthusiasm for the hospitality and service sectors
- Ability to manage customer interactions independently
If you are interested in joining a team that prioritizes customer satisfaction and meticulous attention to detail, the Overnight Hotel Auditor position at Land's End Management Corporation may be the right fit for you.