Corner Store Team Lead
4 days ago
**Job Summary:**
The Corner Store Supervisor plays a pivotal role in supporting the Corner Store Manager and Food & Beverage Director in driving the implementation of the Store's adopted standards and objectives. This position is primarily accountable for maintaining the organization and appearance of the Corner Store, training and supervising Baristas, and assisting the Manager with inventory management.
**Key Responsibilities:**
- Customer Experience: Deliver exceptional customer service, ensuring a positive experience for every guest.
- Staff Development: Train new staff in sales, customer service, and operational procedures, including the use of the espresso machine and POS system.
- Inventory Management: Assist with the ordering, receiving, and storage of merchandise, maintaining high standards of cleanliness and organization.
- Accounting and Cash Handling: Maintain integrity and control over accounting processes, handling cash and credit transactions with accuracy and precision.
- Visual Merchandising: Optimize sales and guest experience through creative display of merchandise, effective presentation of food and beverage menu offerings, and control over lighting, music, and décor.
- Staff Scheduling: Coordinate staffing, hours of operation, and special events or group needs with management.
**Requirements:**
- Leadership Skills: Ability to lead and inspire others in the pursuit of superior customer service.
- Training and Development: Ability and desire to train and manage to a consistent standard of excellence.
- Technical Skills: Proficiency with basic math, computers, and POS systems, as well as coffee making equipment.
- Physical Demands: Ability to lift 30lbs, bend, squat, twist, and stand for 6-8 hours in a day.
- Communication Skills: Ability to write and speak clear English, and to communicate and coordinate well with others.
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