Senior Vice President of Business Process Excellence

6 days ago


Jacksonville, Florida, United States Hispanic Technology Executive Council Full time
About the Role

We are seeking a highly experienced Senior Vice President to lead our Business Process Excellence team. As a key member of our leadership team, you will be responsible for driving strategic business optimization, centralized processes, and cultural transformation.

Key Responsibilities
  • Foster a collaborative and innovative team environment that encourages strategic operational challenges.
  • Support the Director of Business Optimization to build organizational capabilities on process and resource efficiencies.
  • Define and enhance controls and quality assurance procedures to mitigate risk associated with Client Remediation.
  • Collaborate with partners to develop accurate, forward-thinking metrics and reporting for Client Remediation across the organization.
  • Reinforce best practices for the organization to ensure consistency of Business integration and process implementation.
  • Be a thought leader for Remediation, sharing best practices and identifying ways to simplify and enhance collaborative team work.
  • Present status updates, issues, challenges, risks, and solutions to senior management, stakeholders, and partners in a succinct manner to drive decision-making and actions.
Requirements
  • 10+ years of experience in strategy consulting or business optimization.
  • Experience managing cross-functional teams.
  • Excellent organizational skills, with the ability to work under pressure and prioritize tight deadlines.
  • Ability to influence broadly and challenge conventional thinking.
  • Ability to multi-task, highly organized, and high level of attention to detail.
  • Self-confidence and exceptional communication and strategic thinking skills to engage with senior leadership.
  • Ability to develop high-quality materials, especially written documents for senior leadership.
  • Experience with MS Office tools, including strong presentation development skills.
Education
  • Bachelor's/University degree, Master's degree preferred.


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