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Senior Vice President of Property Claims Management

2 months ago

Jacksonville, Florida, United States LotSolutions, Inc. Full time
Position Overview

The Senior Vice President of Property Claims Management will oversee a dedicated team of claims professionals responsible for handling and managing claims across various lines of business, including Excess & Surplus, General Liability, Property, and Inland Marine. This role demands exceptional leadership, strategic oversight, and management of all related processes and functions.

Essential Qualifications:

  • A Bachelor's Degree is required; a Juris Doctorate is preferred.
  • Minimum of 10 years of experience in leading a team of claims adjusters, particularly in general liability.
  • Typical positions supervised include Claims Manager, Claims Adjuster, and Paralegal.
  • Must hold a valid adjuster license.

Key Responsibilities:

  • Manage daily operations of all claims-related activities, focusing on analysis, reserve development, and execution of claims strategies to optimize loss cost management and enhance customer satisfaction in alignment with business objectives.
  • Collaborate with executive leadership on loss trends, coverage, and exposure analysis for both existing and prospective business opportunities.
  • Supervise internal claims personnel to ensure high productivity, efficiency, and alignment with organizational goals.
  • Ensure adherence to all local, federal, and state regulations concerning claims while minimizing organizational risk and exposure.
  • Engage in underwriting, actuarial, client, or broker meetings on a regular basis.
  • Provide oversight and accountability for the company's engagement with key vendors, including outside counsel, experts, and third-party administrators.
  • Exhibit knowledge of severity files and trends.
  • Address and resolve claim issues or complaints raised by internal and external stakeholders.
  • Authorize reserves and settlements for claims staff based on their requests and recommendations.
  • Foster and develop organizational talent.
  • Perform additional duties as assigned.

The responsibilities outlined above represent the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all duties and responsibilities that may be assigned.

Skills & Competencies:

  • Proven experience in leading a commercial claims organization, particularly in general liability and professional lines.
  • Strong business acumen and financial insight, including problem-solving, data analysis, critical thinking, and organizational skills.
  • High emotional intelligence, influencing abilities, and communication skills to facilitate collaboration with various key stakeholders, including senior executives.
  • Ability to cultivate a collaborative, team-oriented environment, mentoring and motivating team members to take accountability.
  • Exceptional verbal and written communication skills.
  • Demonstrated ability to utilize metrics and data to drive performance, ensure continuous improvement, and enhance efficiency.
  • Comprehensive knowledge of claims across multiple specialty lines.
  • Experience with excess/umbrella, D&O/E&O claims, general liability, and reinsurance is advantageous.

Additional Information:

Comprehensive benefits package available, including medical, dental, life, vision, company-paid short/long-term disability, 401(k), tuition assistance, and more.