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Front Desk/Receptionist Coordinator

2 months ago

Boston Massachusetts, United States IST Management Services Full time

Job Summary:

Ist Management Services is seeking a highly skilled and experienced Front Desk/Receptionist to provide exceptional customer service and administrative support to our team. The ideal candidate will have a strong background in hospitality and office services, with excellent communication and interpersonal skills.

Key Responsibilities:

  • Provide professional and friendly customer service to internal and external clients, including verbal and written communication.
  • Greet clients and visitors, create security badges, and direct phone calls to appropriate personnel.
  • Manage conference room bookings, set up and breakdown meetings, and provide catering assistance as needed.
  • Consistently adhere to business procedure guidelines and take direction from supervisor.
  • Participate in cross-training, maintain logs and reporting documentation, and demonstrate high attention to detail.
  • Adhere to all safety procedures and perform other tasks as assigned.

Requirements:

  • High School Diploma or GED required.
  • Authorization to work for any employer in the US required.
  • Microsoft Word and Excel proficiency required and may be tested.
  • Familiarity with MS Teams.
  • Prior experience in a reception or administrative role is a plus.
  • Excellent communication skills, both verbal and written.
  • Ability to effectively work individually or in a team environment and willingness to cross-train for other job functions.
  • Ability to meet employer's attendance policy.

Physical Requirements:

  • Ability to lift up to 50 lbs on occasion/as needed.
  • Ability to walk and stand for extended periods of time.

IST Management Services is an equal opportunity employer and welcomes applications from diverse candidates. We provide reasonable accommodations to individuals with a disability in accordance with applicable law.