Client Support Specialist
2 weeks ago
As a Client Support Specialist in Voice Operations, you will play a crucial role in delivering exceptional service to our clients. This position involves engaging with policyholders, agents, and other stakeholders to address inquiries and provide support related to Life Insurance products.
About Us:
Forfreshers is dedicated to fostering a diverse and inclusive workplace. We believe in empowering our employees and providing them with opportunities for growth and development.
Key Responsibilities:
1. Deliver front-line phone support to clients, ensuring their inquiries are handled with professionalism and care.
2. Maintain a thorough understanding of Life Insurance policies and procedures to effectively assist callers.
3. Strive to achieve high customer satisfaction ratings and meet established service metrics.
4. Handle a high volume of calls, typically ranging from 75 to 100 per day.
5. Collaborate with team members and management to proactively resolve service-related issues.
6. Ensure accuracy and attention to detail in all communications and documentation.
Qualifications:
- Minimum of 1 year of remote customer service experience.
- Proficient in multitasking with various Microsoft Windows applications.
- High school diploma or GED required.
Work Environment:
This role requires a designated quiet space for call handling while working remotely. New hires must have a personal device for security verification.
Benefits:
We offer a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, life insurance, short- and long-term disability coverage, paid time off, and a 401k program with company matching.
Commitment to Diversity:
Forfreshers is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to creating an inclusive environment for all employees.
-
Client Support Specialist
2 weeks ago
Lincoln, Nebraska, United States SPECIALIZED DIRECT CARE SERVICES LLC Full timeCompany Overview:Specialized Direct Care Services LLC is dedicated to providing exceptional support and services to our clients. We are currently seeking a Client Support Specialist to join our team.Role Overview:This position is essential in ensuring that our clients receive outstanding assistance and guidance. As a Client Support Specialist, you will be...
-
Client Support Specialist
1 week ago
Lincoln, Nebraska, United States Domino's Franchise Full timeJob OverviewAs a Client Support Specialist, you will embody the essence of our brand at Domino's Franchise. Our philosophy emphasizes efficiency and enjoyment in the workplace. This role transcends traditional responsibilities, allowing you to provide customers with a delightful alternative to cooking.Key ResponsibilitiesProcess customer orders with...
-
Client Services Support Specialist
5 days ago
Lincoln, Nebraska, United States University of Nebraska Full timeJob SummaryThe University of Nebraska is seeking a highly skilled Client Services Support Specialist to join our team. As a key member of our IT department, you will provide technical support and user assistance in a help desk setting for a moderately complex computing environment.Key ResponsibilitiesProvide technical support and troubleshooting for PC,...
-
Client Support Representative
2 weeks ago
Lincoln, Nebraska, United States AdaptHealth, LLC Full timeCustomer Service SpecialistRole Overview: The Customer Service Specialist plays a vital role in ensuring client satisfaction by providing exceptional support and guidance regarding our offerings.Acquire and sustain a comprehensive understanding of the products and services available.Respond to inquiries via phone and email promptly and professionally.Record...
-
Client Support Specialist
1 week ago
Lincoln, Nebraska, United States St Monica's Home Full timeJob OverviewOur Mission - To empower women to achieve transformative recovery through established therapeutic practices and essential support services. Position Summary:Provide guidance and encouragement to clients participating in residential treatment programs.Key Responsibilities:Oversee and assist clients' daily routines while administering medications...
-
Client Support Specialist
2 weeks ago
Lincoln, Nebraska, United States St Monica's Home Full timeJob OverviewOur Mission - To empower women to achieve transformative recovery through established therapeutic practices and essential support services. Position Summary:Assist and motivate clients engaged in residential recovery programs.Key Responsibilities:Oversee and assist clients' daily routines and administer medications in accordance with established...
-
Client Support Specialist
2 weeks ago
Lincoln, Nebraska, United States St Monica's Home Full timeJob OverviewOur Mission - To empower women to achieve transformative recovery through established therapeutic practices and essential support services. Position Summary:Provide guidance and encouragement to clients engaged in residential recovery programs.Key Responsibilities:Oversee and assist clients in their daily routines while administering medications...
-
Client Support Specialist
2 weeks ago
Lincoln, Nebraska, United States Artech Information System LLC Full timePosition Title: Customer Service / Onsite SupportCompany: Artech Information System LLCOverview: Artech is recognized as one of the leading IT Staffing Companies in the United States. We specialize in providing technical solutions that address the immediate skill-set needs of our clients. Our services are designed to enhance project planning and execution...
-
Client Support Specialist
2 weeks ago
Lincoln, Nebraska, United States Artech Information System LLC Full timePosition Title: Customer Service / Onsite SupportCompany: Artech Information System LLCJob Overview: Artech stands as a leading IT Staffing Company in the United States, renowned for delivering specialized technical solutions to meet the evolving needs of our clients.Key Responsibilities:1. Provide exceptional customer service and support, ensuring a...
-
Client Support Specialist
1 week ago
Lincoln, Nebraska, United States Equus Full timeJob DescriptionCompany OverviewAt Equus Workforce Solutions, we are dedicated to empowering job seekers and individuals looking to change their careers by providing support in high-growth and sustainable industries. Our skilled workforce professionals offer a range of comprehensive solutions at various career centers and community locations.Role...
-
Client Support Specialist
2 weeks ago
Lincoln, Nebraska, United States Fidelity Investments Full timeJob Overview:Bilingual Financial Services AssociateAre you seeking a fulfilling career that positively impacts individuals' lives while primarily working remotely?If so, consider becoming a part of our customer service team. We are looking for dedicated individuals who are passionate about assisting others.This position is full-time and primarily...
-
Travel Nurse RN Specialist
7 hours ago
Lincoln, Nebraska, United States HealthEcareers - Client Full timeAbout the JobHealthEcareers - Client is seeking a skilled Travel Nurse RN Specialist to join their team in a Cardiac Cath Lab setting. As a key member of the healthcare team, you will be responsible for providing high-quality patient care and contributing to the success of the organization.Job ResponsibilitiesProvide direct patient care in a Cardiac Cath Lab...
-
Client Support Specialist
1 week ago
Lincoln, Nebraska, United States Houses of Hope of Nebraska, Inc. Full timeJob OverviewHouses of Hope is dedicated to uplifting Nebraska communities by empowering individuals affected by substance use and mental health challenges to attain recovery and self-sufficiency, cultivate healthy relationships, and contribute positively to their communities.We are currently seeking a full-time Case Manager for our transitional living...
-
Client Support Specialist
2 weeks ago
Lincoln, Nebraska, United States Houses of Hope of Nebraska, Inc. Full timeJob OverviewHouses of Hope is dedicated to enhancing the lives of individuals affected by substance use and mental health challenges. Our mission is to empower these individuals to attain recovery, foster independence, and cultivate meaningful relationships within their communities.We are currently seeking a full-time Case Manager for our transitional living...
-
Client Relations Specialist
1 week ago
Lincoln, Nebraska, United States TalentLink Solutions Full timeJob OverviewWe are a specialized wealth management firm dedicated to assisting clients approaching or enjoying retirement. Our comprehensive services encompass retirement planning, estate management, and investment strategies. Through our partnership with an affiliated CPA firm, we enhance our offerings with tax planning and preparation services. This unique...
-
Client Relationship Specialist
3 days ago
Lincoln, Nebraska, United States U.S. Bank Full timeJob SummaryU.S. Bank is seeking a skilled Client Relationship Specialist to join our team. As a Client Relationship Specialist, you will be responsible for building and maintaining strong relationships with our customers, providing them with exceptional service and support to meet their financial needs.Key ResponsibilitiesBuild and maintain relationships...
-
Client Relations Specialist
2 weeks ago
Lincoln, Nebraska, United States Omega Insurance Group, LLC Full timePosition OverviewWe are looking for a dedicated Client Relations Specialist to become a part of our dynamic team at Omega Insurance Group, LLC. The successful candidate will play a crucial role in managing client accounts, delivering outstanding customer support, and contributing to the growth of our sales initiatives.Key Responsibilities:Engage with clients...
-
Client Relations Specialist
2 weeks ago
Lincoln, Nebraska, United States Farm Bureau Financial Services Full timeClient Relations SpecialistAre you dedicated to providing outstanding service and focused on client satisfaction? Would you like to be part of an organization that values its employees, offers competitive compensation, and invests in your professional growth through ongoing training and development? If you possess strong initiative and can work effectively...
-
Client Support Representative
1 week ago
Lincoln, Nebraska, United States AdaptHealth, LLC Full timeCustomer Service SpecialistAs a vital member of our team at AdaptHealth, LLC, you will play a crucial role in ensuring customer satisfaction and support. Your responsibilities will include:Acquiring and maintaining a comprehensive understanding of the products and services we provide.Responding to customer inquiries via phone and email promptly and...
-
Client Support Representative
2 weeks ago
Lincoln, Nebraska, United States AdaptHealth, LLC Full timeCustomer Service SpecialistAs a vital member of our team at AdaptHealth, LLC, you will play a crucial role in ensuring customer satisfaction through effective communication and support.Knowledge Development: Cultivate and sustain a comprehensive understanding of the latest products and services we provide.Timely Response: Address all incoming calls and...