Clinical Account Manager

1 week ago

Oklahoma City, Oklahoma, United States Ceribell, Inc Full time
Clinical Account Manager Job Description

Ceribell, Inc is seeking a highly skilled Clinical Account Manager to join our team. As a Clinical Account Manager, you will be responsible for launching new hospitals and driving organic growth of our brain monitoring technology. You will work closely with our local Territory Manager to launch Ceribell at new customer sites and drive new product and technology introductions for existing customers.

Key Responsibilities:
  • Expand use of Ceribell to additional acute or critical care centers within existing customer base.
  • Work with the local Territory Manager to launch Ceribell at new customer sites.
  • Drive new product and technology introductions for existing customers.
  • Build advocacy and champions within facilities. Use hospital data to validate and build interest.
  • Develop a qualified lead funnel within existing install base.
  • Responsible for upgrades and departmental expansion in existing install base.
  • Strong project management skill requirement to support new account launches.

Clinical Training / Education:

Educate and train physicians, hospital personnel and/or office staff on the merits and proper clinical usage of Ceribell products. Become a clinical expert in use cases of Ceribell and relevant patient populations. Troubleshoot workflow solutions for departments as need arises. Partner with clinicians to identify and establish protocols for patients at risk of seizure. Lead clinical teams through training sessions helping understand workflow and applications.

Reporting and Administration:

Submit all required reports and training documentation on a timely basis. Use Salesforce.com to manage administrative tasks. Ensure compliance with applicable laws, regulations, and Ceribell policies. Works cross-functionally to ensure successful deployment of Ceribell products at customer locations. Ability to work within a field-based team and strong partnership with Territory Manager of respective region.

Requirements:
  • 3-5 years of recent critical care sales experience OR 5 years and med device or pharma experience OR RN's with industry experience in supporting sales teams.
  • Experience working with multiple key stakeholders (physicians, management, administration) or hospital-wide committee membership.
  • Excellent Communicator, Relationship Builder, Creative & Effective Problem Solver, highly organized and ability to prioritize strategically.
  • Ability to accurately assess and understand different stakeholders needs/wants. Process cross functional agendas and adjust strategy to achieve desired outcomes.
  • Confidence and expertise required to effectively challenge the status quo and influence meaningful change through consensus building.
  • Driven & Coachable: innate desire to succeed; willing to seek out coaching, accept feedback and apply new skills supports measurable change.
  • Grit, high integrity.

What We Offer:

100K base, 180K At Plan, Uncapped Commission Potential + Ceribell Equity. 100% Employer paid Health Benefits for the Employee. 50% - 70% Employer paid Health, Dental & Vision for dependents (according to plan selection). Life & Long-term disability insurance paid 100% by Ceribell. Monthly cell phone stipend. Flexible paid time off. 11 Paid Holidays. Excellent parental leave policy. Fantastic culture with tremendous career advancement opportunities. Joining a mission-minded organization.

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