Clinical Education Manager

4 weeks ago

Oklahoma City, Oklahoma, United States ArchWell Health Full time

Job Summary:

The Clinical Education Manager will be responsible for the clinical training and compliance for their assigned region. This role will work closely with the Director of Practice Health and Safety to complete Clinical quality and compliance projects as well as tracking outcomes.

Duties/Responsibilities:

  • Develop and implement clinical training programs for RN/MA staff
  • Travel to centers to assist with clinical orientation and training
  • Guide new clinical colleagues through training and mentoring
  • Participate in RN and MA training development and implementation
  • Collaborate with Providers and Center Managers to identify opportunities to improve clinical performance of back-office personnel and functions
  • Maintain current knowledge of state regulations for nursing, medicine, and pharmacy as it relates to scope of practice for back-office personnel
  • Communicate effectively in all areas of practice, including how to motivate and engage colleagues around a common goal
  • Ensure that clinical processes, policies, and procedures are adhered to

Required Skills/Abilities:

  • Strong knowledge of healthcare functions, including clinical functions, practice safety processes, reimbursement practices, and quality improvement initiatives
  • Track record of developing and implementing processes for providing excellent customer service
  • Superior clinical/patient care skills
  • Thorough, in-depth knowledge of clinical procedures, legal rules and regulations, and best practices in healthcare
  • Skilled in observation, training, and evaluating clinical/patient care competencies
  • Ability to effectively leverage business and organizational knowledge within and across functional areas
  • Must possess a high degree of emotional intelligence and integrity, driven and focused work ethic
  • Continuous desire to learn and embrace new methods; ability to adapt and be resilient
  • Self-starter with the ability to think creatively and work effectively
  • Ability to build relationships and work effectively with various seniorities and diverse populations, including staff, providers, members, and family members
  • Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects

Education and Experience:

  • AA/AS degree in Nursing required; BA/BS degree in Nursing (BSN) or Healthcare Administration preferred
  • A valid, active Registered Nurse (RN) license in state(s) of employment required
  • A minimum of 5 years' current direct nursing/medical work experience required
  • A minimum of 2 years' experience as a Nursing manager/supervisor or in a similar leadership capacity required
  • Work in a community-based clinic, public health department, or specialization with the senior population preferred
  • BLS certification for healthcare providers required
  • A passion for mentorship and team-development, particularly across multiple functional areas
  • A problem-solving orientation and eagerness to identify process gaps and implement practical solutions in a matrixed organization
  • Proficient PC skills
  • Fluency in Spanish or other languages spoken by people in the communities we serve is desirable, but not required

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

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